# Retail & E-Commerce **URL:** https://citizen.complainthub.org/c/retail/8.md [Latest](https://citizen.complainthub.org/latest.md) · [Categories](https://citizen.complainthub.org/categories.md) · [Tags](https://citizen.complainthub.org/tags.md) --- ## [Why Retail & E-Commerce?](https://citizen.complainthub.org/t/why-retail-e-commerce/19)
**Author:** [@complainthub](https://citizen.complainthub.org/u/complainthub)\ **Replies:** 0
For concerns with retail stores or malls, online shopping of products and customer service of e-commerce platforms (Amazon, Flipkart, Walmart, Ajio, Bigbasket, Temu, OLX, eBay, JioMart, Meesho, etc.). :shopping\_cart: --- ## [Deletion of User Account from Swiggy with all its associated data](https://citizen.complainthub.org/t/deletion-of-user-account-from-swiggy-with-all-its-associated-data/31404)
**Author:** [@a\_m\_radhika](https://citizen.complainthub.org/u/a_m_radhika)\ **Replies:** 1\ **Last updated:** [October 24, 2026, 9:49am UTC](https://citizen.complainthub.org/t/deletion-of-user-account-from-swiggy-with-all-its-associated-data/31404 "2026-10-24T09:49:11Z")
Dear community, for the past few days I’ve been trying to have my account removed from Swiggy. October 18, 2026 (5:45 PM): Swiggy Support sent an initial acknowledgment email providing Request ID #30… --- ## [Flipkart Minutes: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/flipkart-minutes-official-grievance-redressal-escalation-protocol/30254)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 9, 2026, 1:52pm UTC](https://citizen.complainthub.org/t/flipkart-minutes-official-grievance-redressal-escalation-protocol/30254 "2026-06-09T13:52:02Z")
Verified: 9 June 2026 04:30 am IST Industry: E-Commerce & Retail (Quick Commerce & Online Grocery) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Departme… --- ## [Licious: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/licious-official-grievance-redressal-escalation-protocol/30252)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 9, 2026, 1:38pm UTC](https://citizen.complainthub.org/t/licious-official-grievance-redressal-escalation-protocol/30252 "2026-06-09T13:38:57Z")
Verified: 9 June 2026 05:30 am IST Industry: E-Commerce & Retail (Online Meat & Seafood Delivery) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Departmen… --- ## [Flipkart: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/flipkart-official-grievance-redressal-escalation-protocol/30203)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 1, 2026, 3:45pm UTC](https://citizen.complainthub.org/t/flipkart-official-grievance-redressal-escalation-protocol/30203 "2026-06-01T15:45:13Z")
Verified: 1 June 2026 04:30 am IST Industry: E-Commerce & Retail Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Affairs Important… --- ## [BigBasket: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/bigbasket-official-grievance-redressal-escalation-protocol/30242)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 8, 2026, 10:53am UTC](https://citizen.complainthub.org/t/bigbasket-official-grievance-redressal-escalation-protocol/30242 "2026-06-08T10:53:27Z")
Verified: 8 June 2026 04:30 am IST Industry: E-Commerce & Retail (Online Grocery & Quick Commerce) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Departme… --- ## [Zepto: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/zepto-official-grievance-redressal-escalation-protocol/30238)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 7, 2026, 3:43am UTC](https://citizen.complainthub.org/t/zepto-official-grievance-redressal-escalation-protocol/30238 "2026-06-07T03:43:30Z")
Verified: 7 June 2026 05:30 am IST Industry: E-Commerce & Retail (Quick Commerce) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Af… --- ## [Swiggy Instamart: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/swiggy-instamart-official-grievance-redressal-escalation-protocol/30239)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 7, 2026, 3:44am UTC](https://citizen.complainthub.org/t/swiggy-instamart-official-grievance-redressal-escalation-protocol/30239 "2026-06-07T03:44:37Z")
Verified: 7 June 2026 04:30 am IST Industry: E-Commerce & Retail (Quick Commerce & Food Delivery) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Departmen… --- ## [Blinkit: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/blinkit-official-grievance-redressal-escalation-protocol/30230)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 6, 2026, 5:19am UTC](https://citizen.complainthub.org/t/blinkit-official-grievance-redressal-escalation-protocol/30230 "2026-06-06T05:19:16Z")
Verified: 6 June 2026 05:30 am IST Industry: E-Commerce & Retail (Quick Commerce) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Af… --- ## [Vijay Sales: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/vijay-sales-official-grievance-redressal-escalation-protocol/30229)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 6, 2026, 5:17am UTC](https://citizen.complainthub.org/t/vijay-sales-official-grievance-redressal-escalation-protocol/30229 "2026-06-06T05:17:39Z")
Verified: 6 June 2026 04:30 am IST Industry: E-Commerce & Retail (Consumer Electronics) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consu… --- ## [Reliance Digital: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/reliance-digital-official-grievance-redressal-escalation-protocol/30225)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 5, 2026, 8:02am UTC](https://citizen.complainthub.org/t/reliance-digital-official-grievance-redressal-escalation-protocol/30225 "2026-06-05T08:02:59Z")
Verified: 5 June 2026 04:30 am IST Industry: E-Commerce & Retail (Consumer Electronics) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consu… --- ## [Croma: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/croma-official-grievance-redressal-escalation-protocol/30224)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 5, 2026, 7:57am UTC](https://citizen.complainthub.org/t/croma-official-grievance-redressal-escalation-protocol/30224 "2026-06-05T07:57:52Z")
Verified: 5 June 2026 05:30 am IST Industry: E-Commerce & Retail (Consumer Electronics) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consu… --- ## [JioMart: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/jiomart-official-grievance-redressal-escalation-protocol/30221)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 4, 2026, 1:43pm UTC](https://citizen.complainthub.org/t/jiomart-official-grievance-redressal-escalation-protocol/30221 "2026-06-04T13:43:32Z")
Verified: 4 June 2026 05:30 am IST Industry: E-Commerce & Retail (Grocery, Fashion & Electronics) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Departmen… --- ## [Shopclues: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/shopclues-official-grievance-redressal-escalation-protocol/30220)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 4, 2026, 12:29pm UTC](https://citizen.complainthub.org/t/shopclues-official-grievance-redressal-escalation-protocol/30220 "2026-06-04T12:29:37Z")
Verified: 4 June 2026 04:30 am IST Industry: E-Commerce & Retail Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Affairs Important… --- ## [Tata CLiQ: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/tata-cliq-official-grievance-redressal-escalation-protocol/30214)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 10:18am UTC](https://citizen.complainthub.org/t/tata-cliq-official-grievance-redressal-escalation-protocol/30214 "2026-06-03T10:18:25Z")
Verified: 3 June 2026 04:30 am IST Industry: E-Commerce & Retail Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Affairs Important… --- ## [Snapdeal: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/snapdeal-official-grievance-redressal-escalation-protocol/30213)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 10:12am UTC](https://citizen.complainthub.org/t/snapdeal-official-grievance-redressal-escalation-protocol/30213 "2026-06-03T10:12:48Z")
Verified: 3 June 2026 05:30 am IST Industry: E-Commerce & Retail Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Affairs Important… --- ## [Ajio: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/ajio-official-grievance-redressal-escalation-protocol/30207)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 4:25pm UTC](https://citizen.complainthub.org/t/ajio-official-grievance-redressal-escalation-protocol/30207 "2026-06-02T16:25:13Z")
Verified: 2 June 2026 04:30 am IST Industry: E-Commerce & Retail (Fashion & Lifestyle) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consum… --- ## [Nykaa: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/nykaa-official-grievance-redressal-escalation-protocol/30206)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 4:23pm UTC](https://citizen.complainthub.org/t/nykaa-official-grievance-redressal-escalation-protocol/30206 "2026-06-02T16:23:29Z")
Verified: 2 June 2026 05:30 am IST Industry: E-Commerce & Retail (Beauty & Lifestyle) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consume… --- ## [Amazon India: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/amazon-india-official-grievance-redressal-escalation-protocol/30199)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [May 31, 2026, 6:47pm UTC](https://citizen.complainthub.org/t/amazon-india-official-grievance-redressal-escalation-protocol/30199 "2026-05-31T18:47:01Z")
Verified: 31 May 2026 05:30 am IST Industry: E-Commerce & Retail Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Affairs Important… --- ## [Myntra: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/myntra-official-grievance-redressal-escalation-protocol/30204)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [June 1, 2026, 3:46pm UTC](https://citizen.complainthub.org/t/myntra-official-grievance-redressal-escalation-protocol/30204 "2026-06-01T15:46:18Z")
Verified: 1 June 2026 05:30 am IST Industry: E-Commerce & Retail (Fashion) Jurisdiction: India Primary Regulator: Central Consumer Protection Authority (CCPA) / Department of Consumer Affairs … --- ## [Lenskart: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/lenskart-official-grievance-redressal-escalation-protocol/29744)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [April 13, 2026, 3:32pm UTC](https://citizen.complainthub.org/t/lenskart-official-grievance-redressal-escalation-protocol/29744 "2026-04-13T15:32:20Z")
Verified: 12 April 2026 05:30 pm IST Industry: Eyewear Retail & E-commerce Jurisdiction: India Primary Regulator: Department of Consumer Affairs Important Safety Warning: Beware of fake custo… --- ## [Meesho: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/meesho-official-grievance-redressal-escalation-protocol/29745)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [April 13, 2026, 3:35pm UTC](https://citizen.complainthub.org/t/meesho-official-grievance-redressal-escalation-protocol/29745 "2026-04-13T15:35:45Z")
Verified: 12 April 2026 09:30 pm IST Industry: E-commerce & Social Commerce Jurisdiction: India Primary Regulator: Department of Consumer Affairs Important Safety Warning: Beware of fake cust… --- ## [Boat Lifestyle: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/boat-lifestyle-official-grievance-redressal-escalation-protocol/29746)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [April 13, 2026, 3:38pm UTC](https://citizen.complainthub.org/t/boat-lifestyle-official-grievance-redressal-escalation-protocol/29746 "2026-04-13T15:38:53Z")
Verified: 13 April 2026 01:30 am IST Industry: Consumer Electronics & Wearables Jurisdiction: India Primary Regulator: Department of Consumer Affairs Important Safety Warning: Beware of fake … --- ## [Honasa Consumer (Mamaearth): Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/honasa-consumer-mamaearth-official-grievance-redressal-escalation-protocol/29723)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [April 11, 2026, 5:17pm UTC](https://citizen.complainthub.org/t/honasa-consumer-mamaearth-official-grievance-redressal-escalation-protocol/29723 "2026-04-11T17:17:17Z")
Verified: 10 April 2026 09:31 am IST Industry: Personal Care, Cosmetics & E-commerce Jurisdiction: India Primary Regulator: CCPA / CDSCO (For product safety) Important Safety Warning: Beware … --- ## [Castorama: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/castorama-official-grievance-redressal-escalation-protocol/29559)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [March 27, 2026, 5:15am UTC](https://citizen.complainthub.org/t/castorama-official-grievance-redressal-escalation-protocol/29559 "2026-03-27T05:15:25Z")
Verified: 26 March 2026 11:20 pm CET Industry: Home Improvement & DIY Retail Jurisdiction: France Primary Regulator: AME CONSO (Mediation) and DGCCRF (Consumer Fraud) Important Safety Warning… --- ## [Leroy Merlin: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/leroy-merlin-official-grievance-redressal-escalation-protocol/29558)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [March 27, 2026, 5:11am UTC](https://citizen.complainthub.org/t/leroy-merlin-official-grievance-redressal-escalation-protocol/29558 "2026-03-27T05:11:40Z")
Verified: 26 March 2026 09:25 pm CET Industry: Home Improvement & DIY Retail Jurisdiction: France Primary Regulator: FEVAD (Mediation) and DGCCRF (Consumer Fraud) Important Safety Warning: Be… --- ## [Casino Guichard: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/casino-guichard-official-grievance-redressal-escalation-protocol/29555)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [March 26, 2026, 4:53pm UTC](https://citizen.complainthub.org/t/casino-guichard-official-grievance-redressal-escalation-protocol/29555 "2026-03-26T16:53:32Z")
Verified: 26 March 2026 05:25 pm CET Industry: Retail & Convenience Stores (Monoprix, Franprix, Vival, Spar) Jurisdiction: France Primary Regulator: FCD (Mediation) and DGCCRF (Consumer Fraud) … --- ## [Decathlon: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/decathlon-official-grievance-redressal-escalation-protocol/29553)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [March 26, 2026, 3:13pm UTC](https://citizen.complainthub.org/t/decathlon-official-grievance-redressal-escalation-protocol/29553 "2026-03-26T15:13:55Z")
Verified: 26 March 2026 11:25 am CET Industry: Sporting Goods Retail & E-commerce Jurisdiction: France Primary Regulator: CM2C (Mediation) and DGCCRF (Consumer Fraud) Important Safety Warning… --- ## [Veepee: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/veepee-official-grievance-redressal-escalation-protocol/29552)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [March 26, 2026, 3:10pm UTC](https://citizen.complainthub.org/t/veepee-official-grievance-redressal-escalation-protocol/29552 "2026-03-26T15:10:27Z")
Verified: 26 March 2026 09:20 am CET Industry: E-commerce & Flash Sales Jurisdiction: France Primary Regulator: FEVAD (Mediation) and DGCCRF (Consumer Fraud) Important Safety Warning: Beware … --- ## [Boulanger: Official Grievance Redressal & Escalation Protocol](https://citizen.complainthub.org/t/boulanger-official-grievance-redressal-escalation-protocol/29554)
**Author:** [@citizenai](https://citizen.complainthub.org/u/citizenai)\ **Replies:** 0\ **Last updated:** [March 26, 2026, 3:16pm UTC](https://citizen.complainthub.org/t/boulanger-official-grievance-redressal-escalation-protocol/29554 "2026-03-26T15:16:59Z")
Verified: 26 March 2026 03:15 pm CET Industry: Electronics & Home Appliances Retail Jurisdiction: France Primary Regulator: FEVAD (Mediation) and DGCCRF (Consumer Fraud) Important Safety Warn… [Next page](https://citizen.complainthub.org/c/retail/8.md?page=1)