{"users":[{"id":2,"username":"complainthub","name":"Complainthub Desk","avatar_template":"/user_avatar/citizen.complainthub.org/complainthub/{size}/4_2.png","flair_name":"admins","flair_url":"/uploads/default/original/1X/e71e3c8544ec411310844fff7051b7f4ed4a1ebc.png","flair_group_id":1,"admin":true,"trust_level":4},{"id":18331,"username":"rajan_sapaiya_sapaiy","name":"RAJAN SAPAIYA SAPAIYA","avatar_template":"/user_avatar/citizen.complainthub.org/rajan_sapaiya_sapaiy/{size}/7099_2.png","trust_level":1},{"id":84,"username":"students_Dav","name":"students Dav","avatar_template":"/user_avatar/citizen.complainthub.org/students_dav/{size}/2445_2.png","trust_level":1},{"id":25302,"username":"Bala_Murugan.c","name":"Bala Murugan.c","avatar_template":"/letter_avatar_proxy/v4/letter/b/ac8455/{size}.png","trust_level":0},{"id":1,"username":"complainthub-team","name":"Complaint Hub","avatar_template":"/user_avatar/citizen.complainthub.org/complainthub-team/{size}/9584_2.png","flair_name":"admins","flair_url":"/uploads/default/original/1X/e71e3c8544ec411310844fff7051b7f4ed4a1ebc.png","flair_group_id":1,"admin":true,"trust_level":2},{"id":-1201,"username":"citizenai","name":"Your Complaint Coach","avatar_template":"/user_avatar/citizen.complainthub.org/citizenai/{size}/16_2.png","trust_level":1}],"primary_groups":[],"flair_groups":[{"id":1,"name":"admins","flair_url":"/uploads/default/original/1X/e71e3c8544ec411310844fff7051b7f4ed4a1ebc.png","flair_bg_color":"","flair_color":""}],"topic_list":{"can_create_topic":false,"more_topics_url":"/c/telecom/18?page=1","per_page":30,"top_tags":["telecom","internet","broadband","usa","jio","uk","airtel","jiofiber","jio-reliance","fiber","germany","recharge","citizen","government","police","consumer","jio-airfiber","utility","vi","andhra-pradesh","att","billing","bus","cell-phone","claim","communication","data","dth","education","electricity","entertainment"],"topics":[{"id":37,"title":"Why Telecommunication?","fancy_title":"Why Telecommunication?","slug":"why-telecommunication","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2024-04-09T13:14:17.151Z","last_posted_at":"2024-04-09T13:14:17.201Z","bumped":true,"bumped_at":"2024-07-10T05:53:53.035Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"For problems related to telecom companies (Verizon, Airtel, Jio, T-Mobile, AT&T, VI, etc.), phone plans, internet speeds, network troubleshooting, broadband (fiber) or customer service.:iphone::signal_strength:","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":[],"tags_descriptions":{},"views":52,"like_count":0,"has_summary":false,"last_poster_username":"complainthub","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2,"primary_group_id":null,"flair_group_id":1}]},{"id":29550,"title":"Airtel broadband past records in update","fancy_title":"Airtel broadband past records in update","slug":"airtel-broadband-past-records-in-update","posts_count":6,"reply_count":1,"highest_post_number":7,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_768x1024.jpeg","created_at":"2026-03-26T14:01:29.394Z","last_posted_at":"2026-04-03T17:12:47.228Z","bumped":true,"bumped_at":"2026-04-03T17:12:47.228Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Take this ghogra Hoshiarpur pin codes 144221 is alredy installed in airtel broadband fiber in why my area is nangal bihalan Hoshiarpur pin code 144221 is feasible this area in","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":3072,"height":4096,"url":"https://citizen.complainthub.org/uploads/default/original/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb.jpeg"},{"max_width":1024,"max_height":1024,"width":768,"height":1024,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_768x1024.jpeg"},{"max_width":800,"max_height":800,"width":600,"height":800,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_600x800.jpeg"},{"max_width":600,"max_height":600,"width":450,"height":600,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_450x600.jpeg"},{"max_width":400,"max_height":400,"width":300,"height":400,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_300x400.jpeg"},{"max_width":300,"max_height":300,"width":225,"height":300,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_225x300.jpeg"},{"max_width":200,"max_height":200,"width":150,"height":200,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/9/9f99b53594813f608ab96c466b67b9d962af6ccb_2_150x200.jpeg"}],"tags":[],"tags_descriptions":{},"views":39,"like_count":0,"has_summary":false,"last_poster_username":"rajan_sapaiya_sapaiy","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":18331,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":2,"primary_group_id":null,"flair_group_id":1},{"extras":null,"description":"Frequent Poster","user_id":84,"primary_group_id":null,"flair_group_id":null}]},{"id":29641,"title":"About network issue ","fancy_title":"About network issue ","slug":"about-network-issue","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-04-03T12:45:31.054Z","last_posted_at":"2026-04-03T14:48:22.050Z","bumped":true,"bumped_at":"2026-04-03T14:48:22.050Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I am from kothayakadu,vellur , pappanadu (post), orathanadu (taluk), Thanjavur district,614626. \nI am facing internet and network issue in my home, actually can’t receive a call or msg in my home and …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":["citizen","utility","internet"],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"complainthub-team","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":null,"description":"Original Poster","user_id":25302,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":1}]},{"id":21082,"title":"Airtel broadband not be available","fancy_title":"Airtel broadband not be available","slug":"airtel-broadband-not-be-available","posts_count":11,"reply_count":2,"highest_post_number":15,"image_url":null,"created_at":"2025-03-31T02:51:59.863Z","last_posted_at":"2025-12-01T12:47:17.487Z","bumped":true,"bumped_at":"2026-04-02T05:36:35.177Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Connection name is registered name Rajan Sapaiya expect location city hoshiarpur Nangal bihalan hoshiarpur punjab pin code 144205 teshil Mukerian dasuya to hajipur road  team is no provide in airtel b…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":null,"tags":["internet","broadband","airtel"],"tags_descriptions":{},"views":212,"like_count":2,"has_summary":true,"last_poster_username":"rajan_sapaiya_sapaiy","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":18331,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":2,"primary_group_id":null,"flair_group_id":1}]},{"id":29579,"title":"Orange France: Official Grievance Redressal & Escalation Protocol","fancy_title":"Orange France: Official Grievance Redressal & Escalation Protocol","slug":"orange-france-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_1024x576.png","created_at":"2026-03-28T13:11:10.197Z","last_posted_at":"2026-03-28T13:11:12.608Z","bumped":true,"bumped_at":"2026-03-28T13:23:43.874Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 28 March 2026 09:20 am CET \n  \n\nIndustry: Telecommunications & Internet Service Provider (ISP) \nJurisdiction: France \nPrimary Regulator: Médiateur des communications électroniques (Mediation…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/38a9281e7747cd2ef36e96d108adb7e0efdeea8b_2_200x112.png"}],"tags":["france","telecom"],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29401,"title":"O2 Germany: Official Grievance Redressal & Escalation Protocol","fancy_title":"O2 Germany: Official Grievance Redressal & Escalation Protocol","slug":"o2-germany-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_1024x576.png","created_at":"2026-03-20T14:58:54.521Z","last_posted_at":"2026-03-20T14:58:55.364Z","bumped":true,"bumped_at":"2026-03-20T15:35:21.588Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 20 March 2026 03:35 am CET \n  \n\nIndustry: Telecommunications (Mobile, Broadband, TV) \nJurisdiction: Germany \nPrimary Regulator: Bundesnetzagentur (BNetzA) \n\nImportant Safety Warning: Beware …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/c/c01fa39f1329d59452e5c83106b1c7410de6c509_2_200x112.png"}],"tags":["germany","telecom"],"tags_descriptions":{},"views":7,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29399,"title":"Vodafone Germany: Official Grievance Redressal & Escalation Protocol","fancy_title":"Vodafone Germany: Official Grievance Redressal & Escalation Protocol","slug":"vodafone-germany-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_1024x576.png","created_at":"2026-03-20T14:56:07.820Z","last_posted_at":"2026-03-20T14:56:09.153Z","bumped":true,"bumped_at":"2026-03-20T15:34:31.508Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 20 March 2026 01:00 am CET \n  \n\nIndustry: Telecommunications (Mobile, Broadband, TV) \nJurisdiction: Germany \nPrimary Regulator: Bundesnetzagentur (BNetzA) \n\nImportant Safety Warning: Beware …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/346daf3dd8868daf68691bd9f54433e3a9e055bb_2_200x112.png"}],"tags":["germany","telecom"],"tags_descriptions":{},"views":12,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29398,"title":"Deutsche Telekom: Official Grievance Redressal & Escalation Protocol","fancy_title":"Deutsche Telekom: Official Grievance Redressal & Escalation Protocol","slug":"deutsche-telekom-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_1024x576.png","created_at":"2026-03-20T14:52:54.781Z","last_posted_at":"2026-03-20T14:52:55.664Z","bumped":true,"bumped_at":"2026-03-20T15:33:55.353Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 19 March 2026 11:45 pm CET \n \n\nIndustry: Telecommunications (Mobile, Broadband, TV) \nJurisdiction: Germany \nPrimary Regulator: Bundesnetzagentur (BNetzA) \n\nImportant Safety Warning: Beware o…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/869b47c7be4714bfbbd0ca310e3557939b7fd070_2_200x112.png"}],"tags":["germany","telecom"],"tags_descriptions":{},"views":12,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29403,"title":"Freenet: Official Grievance Redressal & Escalation Protocol","fancy_title":"Freenet: Official Grievance Redressal & Escalation Protocol","slug":"freenet-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_1024x576.png","created_at":"2026-03-20T15:05:00.960Z","last_posted_at":"2026-03-20T15:05:02.497Z","bumped":true,"bumped_at":"2026-03-20T15:27:48.627Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 20 March 2026 07:35 am CET \n  \n\nIndustry: Telecommunications (Mobile, Broadband, TV) \nJurisdiction: Germany \nPrimary Regulator: Bundesnetzagentur (BNetzA) \n\nImportant Safety Warning: Beware …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/1/1e52e5e2fcb2feae26a6cdc3eca4e3cd8f7bd3ce_2_200x112.png"}],"tags":["germany","telecom"],"tags_descriptions":{},"views":10,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29402,"title":"1&1: Official Grievance Redressal & Escalation Protocol","fancy_title":"1&1: Official Grievance Redressal & Escalation Protocol","slug":"1-1-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_1024x576.png","created_at":"2026-03-20T15:01:45.477Z","last_posted_at":"2026-03-20T15:01:48.165Z","bumped":true,"bumped_at":"2026-03-20T15:27:09.109Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 20 March 2026 05:30 am CET \n  \n\nIndustry: Telecommunications (Mobile, Broadband, TV) \nJurisdiction: Germany \nPrimary Regulator: Bundesnetzagentur (BNetzA) \n\nImportant Safety Warning: Beware …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7bfebf38b6bd05788402c4067f11fbb35ac6bae1_2_200x112.png"}],"tags":["germany","telecom"],"tags_descriptions":{},"views":5,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29217,"title":"Lebara Mobile: Official Grievance Redressal & Escalation Protocol","fancy_title":"Lebara Mobile: Official Grievance Redressal & Escalation Protocol","slug":"lebara-mobile-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_1024x576.jpeg","created_at":"2026-03-10T06:07:23.923Z","last_posted_at":"2026-03-10T06:07:24.867Z","bumped":true,"bumped_at":"2026-03-10T06:21:48.054Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 10 March 2026 12:35 am UK Time \n  \n\nIndustry: Mobile Telecommunications (MVNO) \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer ser…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080.jpeg"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_1024x576.jpeg"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_800x450.jpeg"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_600x337.jpeg"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_400x225.jpeg"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_300x168.jpeg"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/a/a3ab7488a5966d8b38fbb577b857bd7c9f63d080_2_200x112.jpeg"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29215,"title":"Smarty: Official Grievance Redressal & Escalation Protocol","fancy_title":"Smarty: Official Grievance Redressal & Escalation Protocol","slug":"smarty-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_1024x576.jpeg","created_at":"2026-03-10T06:04:21.080Z","last_posted_at":"2026-03-10T06:04:23.995Z","bumped":true,"bumped_at":"2026-03-10T06:21:09.412Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 10:45 pm UK Time \n  \n\nIndustry: Mobile Telecommunications (MVNO) \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer serv…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac.jpeg"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_1024x576.jpeg"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_800x450.jpeg"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_600x337.jpeg"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_400x225.jpeg"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_300x168.jpeg"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/887a028bceab5e8bd07c48b51e54594df187bcac_2_200x112.jpeg"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29213,"title":"Tesco Mobile: Official Grievance Redressal & Escalation Protocol","fancy_title":"Tesco Mobile: Official Grievance Redressal & Escalation Protocol","slug":"tesco-mobile-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_1024x576.jpeg","created_at":"2026-03-10T05:58:07.798Z","last_posted_at":"2026-03-10T05:58:09.442Z","bumped":true,"bumped_at":"2026-03-10T06:20:15.190Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 08:35 pm UK Time \n  \n\nIndustry: Mobile Telecommunications (MVNO) & Consumer Credit \nJurisdiction: United Kingdom \nPrimary Regulators: Ofcom & Financial Conduct Authority (FCA) \n\n…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c.jpeg"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_1024x576.jpeg"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_800x450.jpeg"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_600x337.jpeg"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_400x225.jpeg"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_300x168.jpeg"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/e114eaa991d4878db3d462b38c626ced910ef73c_2_200x112.jpeg"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":10,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29212,"title":"Giffgaff: Official Grievance Redressal & Escalation Protocol","fancy_title":"Giffgaff: Official Grievance Redressal & Escalation Protocol","slug":"giffgaff-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_1024x576.jpeg","created_at":"2026-03-10T05:55:47.071Z","last_posted_at":"2026-03-10T05:55:50.265Z","bumped":true,"bumped_at":"2026-03-10T06:18:47.204Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 06:25 pm UK Time \n  \n\nIndustry: Mobile Telecommunications (MVNO) \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer serv…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117.jpeg"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_1024x576.jpeg"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_800x450.jpeg"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_600x337.jpeg"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_400x225.jpeg"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_300x168.jpeg"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/84cacc6d152788db6322e74ae030bf46ebcef117_2_200x112.jpeg"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29210,"title":"Plusnet: Official Grievance Redressal & Escalation Protocol","fancy_title":"Plusnet: Official Grievance Redressal & Escalation Protocol","slug":"plusnet-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_1024x576.png","created_at":"2026-03-09T17:39:31.923Z","last_posted_at":"2026-03-09T17:39:32.903Z","bumped":true,"bumped_at":"2026-03-09T17:40:39.291Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 05:40 pm UK Time \n  \n\nIndustry: Telecommunications & Broadband \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer servic…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6ead1b8529925f4ee43aac3c992cfe9cb9f4d75f_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":7,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29208,"title":"Three UK: Official Grievance Redressal & Escalation Protocol","fancy_title":"Three UK: Official Grievance Redressal & Escalation Protocol","slug":"three-uk-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_1024x576.png","created_at":"2026-03-09T14:41:05.988Z","last_posted_at":"2026-03-09T14:41:07.063Z","bumped":true,"bumped_at":"2026-03-09T14:42:36.813Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 02:42 pm UK Time \n  \n\nIndustry: Telecommunications & Mobile Broadband \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/78627fdc146d3077dc7a5251e49735935e9e93b1_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":7,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29207,"title":"Vodafone UK: Official Grievance Redressal & Escalation Protocol","fancy_title":"Vodafone UK: Official Grievance Redressal & Escalation Protocol","slug":"vodafone-uk-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_1024x576.png","created_at":"2026-03-09T13:30:44.888Z","last_posted_at":"2026-03-09T13:30:47.292Z","bumped":true,"bumped_at":"2026-03-09T13:32:05.433Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 01:01 pm UK Time \n  \n\nIndustry: Telecommunications & Broadband \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer servic…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/b/ba24fdee02011410ee628680dadd97f449a9d266.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/ba24fdee02011410ee628680dadd97f449a9d266_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":14,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29203,"title":"O2: Official Grievance Redressal & Escalation Protocol","fancy_title":"O2: Official Grievance Redressal & Escalation Protocol","slug":"o2-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_1024x576.png","created_at":"2026-03-09T10:12:07.981Z","last_posted_at":"2026-03-09T10:12:11.354Z","bumped":true,"bumped_at":"2026-03-09T10:13:01.103Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 10:12 am UK Time \n  \n\nIndustry: Telecommunications & Mobile Network \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer s…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/3f54528fc7d03c6d11776095f6991065a7c46e57_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":16,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29202,"title":"EE (Everything Everywhere): Official Grievance Redressal & Escalation Protocol","fancy_title":"EE (Everything Everywhere): Official Grievance Redressal & Escalation Protocol","slug":"ee-everything-everywhere-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_1024x576.png","created_at":"2026-03-09T08:12:20.266Z","last_posted_at":"2026-03-09T08:12:21.105Z","bumped":true,"bumped_at":"2026-03-09T08:13:19.386Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 08:12 am UK Time \n  \n\nIndustry: Telecommunications & Broadband \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer servic…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/2/2cce2480dcb5490b4a05f6be33ebb3a498b9b958_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":7,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29199,"title":"TalkTalk: Official Grievance Redressal & Escalation Protocol","fancy_title":"TalkTalk: Official Grievance Redressal & Escalation Protocol","slug":"talktalk-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_1024x576.png","created_at":"2026-03-09T07:02:29.934Z","last_posted_at":"2026-03-09T07:02:31.124Z","bumped":true,"bumped_at":"2026-03-09T07:16:40.412Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 06:46 am UK Time \n  \n\nIndustry: Telecommunications & Broadband \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer servic…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/f/f284f78194229dc03903bb175fa11031e85b23d3.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f284f78194229dc03903bb175fa11031e85b23d3_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":8,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29198,"title":"Sky UK: Official Grievance Redressal & Escalation Protocol","fancy_title":"Sky UK: Official Grievance Redressal & Escalation Protocol","slug":"sky-uk-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_1024x576.png","created_at":"2026-03-09T06:37:35.123Z","last_posted_at":"2026-03-09T06:37:37.505Z","bumped":true,"bumped_at":"2026-03-09T07:14:31.757Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 04:35 am UK Time \n  \n\nIndustry: Telecommunications, Broadband & Entertainment \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/8/8b083c3a5ae9ef41cb24eee5fecc152b279d0657_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":16,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29197,"title":"Virgin Media: Official Grievance Redressal & Escalation Protocol","fancy_title":"Virgin Media: Official Grievance Redressal & Escalation Protocol","slug":"virgin-media-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_1024x576.png","created_at":"2026-03-09T06:16:58.548Z","last_posted_at":"2026-03-09T06:16:59.498Z","bumped":true,"bumped_at":"2026-03-09T07:12:34.421Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: 9 March 2026 02:48 am UK Time \n  \n\nIndustry: Telecommunications & Broadband \nJurisdiction: United Kingdom \nPrimary Regulator: Ofcom \n\nImportant Safety Warning: Beware of fake customer servic…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/e/edd942ceabccb0777de3d8a081f16187351429f8.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/e/edd942ceabccb0777de3d8a081f16187351429f8_2_200x112.png"}],"tags":["uk","telecom"],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29038,"title":"Complete Grievance & Complaint Guide: How to Escalate Issues with AT&T","fancy_title":"Complete Grievance & Complaint Guide: How to Escalate Issues with AT&T","slug":"complete-grievance-complaint-guide-how-to-escalate-issues-with-at-t","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_1024x576.png","created_at":"2026-02-26T17:03:48.120Z","last_posted_at":"2026-02-26T17:03:49.796Z","bumped":true,"bumped_at":"2026-03-04T15:35:15.918Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 2026 \n  \nImportant Safety Warning: Beware of fake customer service numbers on Google. Scammers frequently buy ads to promote fraudulent phone numbers. Only use official channels lis…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/3/384e4afb219c2af5e780e9476389f5e8b07e0e40_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":22,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29041,"title":"Verizon Wireless: Official Grievance Redressal & Escalation Protocol","fancy_title":"Verizon Wireless: Official Grievance Redressal & Escalation Protocol","slug":"verizon-wireless-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_1024x576.png","created_at":"2026-02-27T09:13:05.342Z","last_posted_at":"2026-02-27T09:13:07.674Z","bumped":true,"bumped_at":"2026-03-04T15:35:11.299Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 2026 \n  \n\nIndustry: Telecommunications \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safety Warning: Beware of fake customer s…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77264f1d894a6205a1daa349edff0e85c0d81213_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":10,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29043,"title":"T-Mobile: Official Grievance Redressal & Escalation Protocol","fancy_title":"T-Mobile: Official Grievance Redressal & Escalation Protocol","slug":"t-mobile-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_1024x576.png","created_at":"2026-02-27T09:46:17.609Z","last_posted_at":"2026-02-27T09:46:18.490Z","bumped":true,"bumped_at":"2026-03-04T15:35:08.556Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 27, 2026 04:28 am ET \n  \n\nIndustry: Telecommunications \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safety Warning: Beware of…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/6/6944c3c796f1d31c76dc3f2438e2e71e430ea0b9_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":13,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29047,"title":"Comcast Xfinity: Official Grievance Redressal & Escalation Protocol","fancy_title":"Comcast Xfinity: Official Grievance Redressal & Escalation Protocol","slug":"comcast-xfinity-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_1024x576.png","created_at":"2026-02-27T11:07:56.696Z","last_posted_at":"2026-02-27T11:07:57.741Z","bumped":true,"bumped_at":"2026-03-04T15:35:02.518Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 27, 2026 07:00 am ET \n  \n\nIndustry: Telecommunications \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safety Warning: Beware of…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/4/4a015097689a594ef130e3de1a5778f5d92c3d1c_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":19,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29048,"title":"Spectrum (Charter): Official Grievance Redressal & Escalation Protocol","fancy_title":"Spectrum (Charter): Official Grievance Redressal & Escalation Protocol","slug":"spectrum-charter-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_1024x576.png","created_at":"2026-02-27T12:43:12.633Z","last_posted_at":"2026-02-27T12:43:13.770Z","bumped":true,"bumped_at":"2026-03-04T15:34:42.622Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 27, 2026 08:00 am ET \n  \n\nIndustry: Telecommunications \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safety Warning: Beware of…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/f/f226b25f5c1b9f211fc99a4d6f7c5f9a68908943_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":18,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29049,"title":"Cox Communications: Official Grievance Redressal & Escalation Protocol","fancy_title":"Cox Communications: Official Grievance Redressal & Escalation Protocol","slug":"cox-communications-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_1024x576.png","created_at":"2026-02-27T14:24:46.593Z","last_posted_at":"2026-02-27T14:24:47.563Z","bumped":true,"bumped_at":"2026-03-04T15:34:38.514Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 27, 2026 09:25 am ET \n  \n\nIndustry: Telecommunications \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safety Warning: Beware of…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/7/77935cb7b241857b90903b899673c3afc9bb809a.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/77935cb7b241857b90903b899673c3afc9bb809a_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":18,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29058,"title":"Mint Mobile: Official Grievance Redressal & Escalation Protocol","fancy_title":"Mint Mobile: Official Grievance Redressal & Escalation Protocol","slug":"mint-mobile-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_1024x576.png","created_at":"2026-02-28T06:26:37.170Z","last_posted_at":"2026-02-28T06:26:52.453Z","bumped":true,"bumped_at":"2026-03-04T15:34:19.884Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 28, 2026 01:01 am ET \n  \n\nIndustry: Mobile Virtual Network Operator (MVNO) \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safet…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/b/bd33ddce4a20e690a16356f191f51ffd1b122c80_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":22,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]},{"id":29057,"title":"DirecTV: Official Grievance Redressal & Escalation Protocol","fancy_title":"DirecTV: Official Grievance Redressal & Escalation Protocol","slug":"directv-official-grievance-redressal-escalation-protocol","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_1024x576.png","created_at":"2026-02-28T06:18:12.266Z","last_posted_at":"2026-02-28T06:18:13.669Z","bumped":true,"bumped_at":"2026-03-04T15:34:14.784Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Verified: February 27, 2026 11:36 pm ET \n  \n\nIndustry: Satellite Television Provider \nJurisdiction: United States \nPrimary Regulator: Federal Communications Commission (FCC) \n\nImportant Safety Warning…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"thumbnails":[{"max_width":null,"max_height":null,"width":1200,"height":675,"url":"https://citizen.complainthub.org/uploads/default/original/2X/7/7704f0e8336b100079b91853365698f31083615e.png"},{"max_width":1024,"max_height":1024,"width":1024,"height":576,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_1024x576.png"},{"max_width":800,"max_height":800,"width":800,"height":450,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_800x450.png"},{"max_width":600,"max_height":600,"width":600,"height":337,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_600x337.png"},{"max_width":400,"max_height":400,"width":400,"height":225,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_400x225.png"},{"max_width":300,"max_height":300,"width":300,"height":168,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_300x168.png"},{"max_width":200,"max_height":200,"width":200,"height":112,"url":"https://citizen.complainthub.org/uploads/default/optimized/2X/7/7704f0e8336b100079b91853365698f31083615e_2_200x112.png"}],"tags":["usa","telecom"],"tags_descriptions":{},"views":12,"like_count":0,"has_summary":false,"last_poster_username":"citizenai","category_id":18,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":-1201,"primary_group_id":null,"flair_group_id":null}]}]}}