# BSRTC city bus conductor have raise a ticket which add extra travelling charge **URL:** \ **Category:** Transportation\ **Tags:** citizen, bus, government\ **Created:** [August 16, 2024, 3:50pm UTC](https://citizen.complainthub.org/t/bsrtc-city-bus-conductor-have-raise-a-ticket-which-add-extra-travelling-charge/4984 "2024-08-16T15:50:08Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Rajsourav](https://citizen.complainthub.org/letter_avatar_proxy/v4/letter/r/7c8e57/32.png) [@Rajsourav](https://citizen.complainthub.org/u/Rajsourav)\ **Post date:** [August 16, 2024, 3:50pm UTC](https://citizen.complainthub.org/t/bsrtc-city-bus-conductor-have-raise-a-ticket-which-add-extra-travelling-charge/4984/1 "2024-08-16T15:50:08Z")
Hello sir today i have taken BSRTC city bus to travel from Dak bungalow chauraha to saguna more but the conductor have raise a ticket fron kargil chawk to saguna more which add extra travelling charge rather then normal bsrtc bus. ![A B.S.R.T.C. City Bus, Patna ticket for a journey from Kargil Chowk to Saguna More. (Captioned by AI)](https://citizen.complainthub.org/uploads/default/original/2X/a/af37fa2385b1b99e745f2851d36877a33abdad94.jpeg) ---
**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\ **Post date:** [August 16, 2024, 5:22pm UTC](https://citizen.complainthub.org/t/bsrtc-city-bus-conductor-have-raise-a-ticket-which-add-extra-travelling-charge/4984/2 "2024-08-16T17:22:51Z")
Dear @Rajsourav To raise the issue of extra charge you were levied, I recommend you lodge a complaint with the Bihar State Road Transport Corporation (BSRTC) by calling the respective bus depot where you boarded the bus or the control room of the roadways. > [@Where can I complain about bus services of BSRTC (Bihar Roadways)?](https://citizen.complainthub.org/t/where-can-i-complain-about-bus-services-of-bsrtc-bihar-roadways/144/1): > > **Contact regional managers (RM) of divisional offices:** > > - **Patna Division** : Call at **0612-2677888** or email **[patnabsrtcreport@gmail.com](mailto:patnabsrtcreport@gmail.com)** You can also call at the BSRTC helpline number **9798047742** / **9508633131** , or email **[bsrtcreports@gmail.com](mailto:bsrtcreports@gmail.com)**. They will be able to investigate the issue to take appropriate action and might even be able to refund the extra charge you paid. Still, have doubts? Let me know if you need more help regarding BSRTC services.