# Chalan

**URL:** <https://citizen.complainthub.org/t/chalan/19323>\
**Category:** Transportation\
**Tags:** public-transport, bus\
**Created:** [March 6, 2025, 6:57am UTC](https://citizen.complainthub.org/t/chalan/19323 "2025-03-06T06:57:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Neha\_Mishra](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/neha_mishra/32/8180_2.png) [@Neha\_Mishra](https://citizen.complainthub.org/u/Neha_Mishra)\
**Post date:** [March 6, 2025, 6:57am UTC](https://citizen.complainthub.org/t/chalan/19323/1 "2025-03-06T06:57:38Z")

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Today I was travelling by 832 bus, D block from Zakhira, I come to you every day and today Vijay Kumar and Om dutt has stopped me from walking because the bus had already left, then he told me that my ticket was wrong. It’s not my fault so I still paid 200 for phonepay online.

 ![A hand holds a pink Delhi Transport Corporation ticket and a receipt for a two hundred rupee fine for traveling without a ticket. (Captioned by AI)](https://citizen.complainthub.org/uploads/default/original/2X/7/77012ebff3c78bc6f279223a88bd278c4d90f513.jpeg)  
(bus no. 9562 bus timing 8:40 location d block) driver name is rahul. Already I had on ticket in my bag

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [March 7, 2025, 5:02am UTC](https://citizen.complainthub.org/t/chalan/19323/2 "2025-03-07T05:02:26Z")

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Dear @Neha_Mishra

If you were wrongly fined while traveling on **DTC Bus No. 9562 at 8:40 AM from Zakhira (Route 832, D Block)** despite having a valid ticket, you can file a complaint with **Delhi Transport Corporation (DTC)**. Call their helpline at **1800118181** or **+911141400400** or email [**dcomplaintsdtc@gmail.com**](mailto:dtcpc.delhi@nic.in) with your details, ticket copy, and fine receipt. You can also lodge a complaint at [https://dtc.delhi.gov.in/](https://dtc.delhi.gov.in/) under the “Grievance” section. For furrher help, read:

> [@Where to file bus complaints of Delhi Transport Corporation (DTC)?](https://citizen.complainthub.org/t/where-to-file-bus-complaints-of-delhi-transport-corporation-dtc/346/1):
>
> If your complaint is not addressed satisfactorily, you can escalate it to higher officials in DTC. You can find the [contact details of DTC’s higher officials](https://dtc.delhi.gov.in/dtc/directory), including the Secretary and Legal Department, on their directory page. It is advisable to provide all previous correspondence and details of the complaint when escalating the issue.
> 
> If still not resolved, you can lodge a public grievance through the [PGMS portal](https://complainthub.in/pgms-delhi/) of the government of NCT of Delhi.
> 
> Please note that the above information is based on the latest available data and may be subject to change. It is always recommended to visit the official DTC website for recent up

If still need help, reply to us.