# Godrej air conditioner **URL:** \ **Category:** Electronics\ **Tags:** electricity, flipkart, e-commerce\ **Created:** [June 2, 2025, 4:44am UTC](https://citizen.complainthub.org/t/godrej-air-conditioner/23938 "2025-06-02T04:44:44Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\ **Post date:** [June 2, 2025, 4:51am UTC](https://citizen.complainthub.org/t/godrej-air-conditioner/23938/2 "2025-06-02T04:51:03Z")
Dear @Bhaskar You’ve reported receiving a defective Godrej AC via Flipkart, and despite PCB replacement, the part appears non-genuine. Since your complaint (Ticket #A2505821207) is unresolved by Godrej, escalate it by emailing **[customer.care@godrej.com](mailto:customer.care@godrej.com)** / [smartcare@godrej.com](mailto:smartcare@godrej.com) with full details and invoice. Also, register your issue at the **[National Consumer Helpline](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108)** via 1800-11-4000 for stronger action. > [@Where can you file complaints about Godrej products of Godrej Smartcare?](https://citizen.complainthub.org/t/where-can-you-file-complaints-about-godrej-products-of-godrej-smartcare/1322/1): > > ## Steps to file an online complaint: > > - Visit [Godrej Smartcare’s official website (godrejsmartcare.com)](https://www.godrejsmartcare.com/). > - Navigate to the “[Appliance](https://www.godrejsmartcare.com/appliances.aspx)” section from the menu. > - Click “Submit Service Request” to open the online complaint form. > - Fill out the form with required details including product details, warranty, and description of the issue. > - Submit the form. > > Finally, note down the reference/ticket ID to track status. If still need help, reply to us. --- _[View the full topic](https://citizen.complainthub.org/t/godrej-air-conditioner/23938)._