# How can we refund or return my orders in myntra, if myntra Denied

**URL:** <https://citizen.complainthub.org/t/how-can-we-refund-or-return-my-orders-in-myntra-if-myntra-denied/12212>\
**Category:** Community\
**Tags:** myntra, refund\
**Created:** [October 24, 2024, 2:12pm UTC](https://citizen.complainthub.org/t/how-can-we-refund-or-return-my-orders-in-myntra-if-myntra-denied/12212 "2024-10-24T14:12:34Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [October 24, 2024, 2:42pm UTC](https://citizen.complainthub.org/t/how-can-we-refund-or-return-my-orders-in-myntra-if-myntra-denied/12212/2 "2024-10-24T14:42:03Z")

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Dear @Partik_Barai,

If Myntra is not processing your refund or return, you can lodge a complaint with Myntra customer service agent through their mobile app or website. Follow these steps to raise you concern:

1. Log into your Myntra account and check the status of your order in the “Orders” section.
2. Ensure that the product is eligible for return or refund under their policy.
3. Contact Myntra customer support through their app or website. You can also call at the Myntra’s helpline number\*\*+918061561999\*\*.

To make your complaint online, follow these instructions:

> [@How can you file shopping complaints of Myntra?](https://citizen.complainthub.org/t/how-can-you-file-shopping-complaints-of-myntra/644/1):
>
> - **Online Complaint** : Visit the [Help Center of Myntra](https://www.myntra.com/contactus/generic)’s official portal or use their mobile app. Navigate to the ordered product and select the available options to raise a complaint.
> 
> ## Steps to file an online complaint:
> 
> - Visit the Link or open the app.
> - Log in and click the Contact Us option from the menu or profile icon.
> - The Help Center will open.
> - Select the query type – Order related; Non-order related; Recent issues.
> - Select the order or subcategories.
> - Scroll down and click on the chat option.
> - For the payment or refund, click on “Write to us” and attach an invoice or screenshot of the required financial details.
> - Describe the issue and register your complaint successfully.
> 
> Finally, note down the reference/ticket ID to track status.

If the issue is still not resolved, you can escalate the complaint to the Escalation to Grievance Officer.

> [@How can you file shopping complaints of Myntra?](https://citizen.complainthub.org/t/how-can-you-file-shopping-complaints-of-myntra/644/1):
>
> ## Escalation to Grievance Officer:
> 
> Send a written complaint by email or post to the officer at:
> 
> - **Phone Number** : 08061561999
> - **Email** : [customergrievance@myntra.com](mailto:customergrievance@myntra.com)
> - **Address** : Designation: Manager – CC – Escalation Desk, Myntra Designs Pvt Ltd, Alyssa, Begonia, and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka: 560103, India.

If you are not satisfied with the resolution, you may approach the [National Consumer Helpline (NCH)](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108) for the violation of consumer rights.

If still need help, reply to us.

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