# How can you file shopping complaints of Myntra?

**URL:** <https://citizen.complainthub.org/t/how-can-you-file-shopping-complaints-of-myntra/644>\
**Category:** Retail & E-Commerce\
**Tags:** consumer, e-commerce, shopping\
**Created:** [June 10, 2024, 12:25pm UTC](https://citizen.complainthub.org/t/how-can-you-file-shopping-complaints-of-myntra/644 "2024-06-10T12:25:28Z")\
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**Post date:** [June 10, 2024, 12:25pm UTC](https://citizen.complainthub.org/t/how-can-you-file-shopping-complaints-of-myntra/644/1 "2024-06-10T12:25:30Z")

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To file an online shopping complaint about Myntra such as product order, online shopping, payments, refund, delay in delivery, cancellation, return or exchange, defective products, exchange, or delivery-related complaints, you can follow these steps and use the contact details of customer service executives:

 ![Myntra Customer Service](https://citizen.complainthub.org/uploads/default/original/1X/d798222a7918d3b66adead5f508893e0914662c9.png)

## Myntra Customer Support

- **Customer Care** : Contact Myntra’s toll-free customer care number at **+918061561999** to register your complaint.
- **Online Complaint** : Visit the [Help Center of Myntra](https://www.myntra.com/contactus/generic)’s official portal or use their mobile app. Navigate to the ordered product and select the available options to raise a complaint.

## Steps to file an online complaint:

- Visit the Link or open the app.
- Log in and click the Contact Us option from the menu or profile icon.
- The Help Center will open.
- Select the query type – Order related; Non-order related; Recent issues.
- Select the order or subcategories.
- Scroll down and click on the chat option.
- For the payment or refund, click on “Write to us” and attach an invoice or screenshot of the required financial details.
- Describe the issue and register your complaint successfully.

Finally, note down the reference/ticket ID to track status.

## Escalation to Grievance Officer:

If your issue is not resolved within the given time frame, escalate it to the Grievance Officer of Myntra. Send a written complaint by email or post to the officer at:

- **Phone Number** : 08061561999
- **Email** : [customergrievance@myntra.com](mailto:customergrievance@myntra.com)
- **Address** : Designation: Manager – CC – Escalation Desk, Myntra Designs Pvt Ltd, Alyssa, Begonia, and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka: 560103, India.

## Approach Consumer Forum:

If you are not satisfied with the resolution, you may approach the [National Consumer Helpline (NCH)](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108) with details like invoices and product images for further action.

> 💁🏾‍♂️ **Tips** : Keep all correspondence records, including reference numbers and communication with customer service, as they may be required for escalation or legal proceedings.

**Still, have a question?** 🤔 Ask by replying to us. 👇🏾 We will help you to resolve it.

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