I booked a ticket but I didn't receive my email and transaction was compileted

Transportation
1

Give me solution as soon as possible

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Dear @Dharmapuri_Supriya ,

If your ticket booking transaction was completed but you didn’t receive a confirmation email, follow these steps:

1. Check Email and Spam Folder

  • Ensure the confirmation email isn’t in your spam or junk folder.

2. Retrieve Booking Details

  • Visit the booking platform’s website or app.
  • Use the “My Bookings” section or “Retrieve Booking” option by entering your email ID and transaction ID.

3. Contact Customer Support

  • Provide the following details to customer care:
    • Booking date and time
    • Transaction ID or payment reference number
    • Your email ID and phone number
  • For faster resolution, contact their helpline or live chat feature.

4. Payment Confirmation

  • Check if the payment was successfully deducted from your bank account or wallet.
  • Share the payment receipt with customer support if needed.

If you share the booking platform’s name, I can provide specific contact details or steps for your issue! :blush: