# I didn't receive my order from FirstCry

**URL:** <https://citizen.complainthub.org/t/i-didnt-receive-my-order-from-firstcry/25491>\
**Category:** Retail & E-Commerce\
**Tags:** retail, order, firstcry\
**Created:** [July 11, 2025, 1:13pm UTC](https://citizen.complainthub.org/t/i-didnt-receive-my-order-from-firstcry/25491 "2025-07-11T13:13:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![soundarya\_s](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/soundarya_s/32/12271_2.png) [@soundarya\_s](https://citizen.complainthub.org/u/soundarya_s)\
**Post date:** [July 11, 2025, 1:13pm UTC](https://citizen.complainthub.org/t/i-didnt-receive-my-order-from-firstcry/25491/1 "2025-07-11T13:13:42Z")

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I didn’t receive my order from FirstCry today..and also I didn’t receive any delivery code..I could not contact the delivery person also

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [July 12, 2025, 5:15am UTC](https://citizen.complainthub.org/t/i-didnt-receive-my-order-from-firstcry/25491/2 "2025-07-12T05:15:27Z")

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Dear @soundarya_s

To lodge your complaint about not receiving your FirstCry order and missing delivery code, first note your order ID, placement date, and any attempted contacts. Contact FirstCry customer care by email [customercare@firstcry.com](mailto:customercare@firstcry.com). Use the ‘Help & Support’ section of the FirstCry to raise a ticket, check ‘My Orders’ for tracking updates, and request the delivery partner’s contact.

> [@How can I complain about products and stores of FirstCry?](https://citizen.complainthub.org/t/how-can-i-complain-about-products-and-stores-of-firstcry/984/1):
>
> ## Steps to file an online complaint:
> 
> - Visit the [FirstCry’s official website (firstcry.com)](https://www.firstcry.com/).
> - Navigate to “[Support](https://www.firstcry.com/contactus)” and login to your account.
> - Click “Contact Details” to communicate with an executive by clicking “Call Me”.
> - You can also chat with the support team by providing the order ID (if not selected), description of the issue, and problems.
> - Submit the form.

If unresolved within 3 days, file at the [National Consumer Helpline](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108) or dispute with your payment provider. You may also approach your local consumer forum for further redress.  
If still need help, reply to us.