# I have a complain about z bus conductor 

**URL:** <https://citizen.complainthub.org/t/i-have-a-complain-about-z-bus-conductor/21883>\
**Category:** Transportation\
**Tags:** public-transport, bus\
**Created:** [April 16, 2025, 5:20pm UTC](https://citizen.complainthub.org/t/i-have-a-complain-about-z-bus-conductor/21883 "2025-04-16T17:20:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Zak\_storm](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/zak_storm/32/10495_2.png) [@Zak\_storm](https://citizen.complainthub.org/u/Zak_storm)\
**Post date:** [April 16, 2025, 5:20pm UTC](https://citizen.complainthub.org/t/i-have-a-complain-about-z-bus-conductor/21883/1 "2025-04-16T17:20:13Z")

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I travelled with my mom in bus 49/250, my mom by mistakely taken an andhra adhaar card, conductor ask about adhaar card, we realised our mistake and i gave him money for moms ticket, but he started fighting and not giving ticket and saying that we are fraud and lot of words, he is also saying to stop the bus infront of police station. Due to this issue passengers supported us. At last he gave ticket but he take my moms adhaar card.  
I am a student, my family have adhaar with ts address. If need any proof i can give. Here for ticket i offer him 100 rupees, he take money but not giving a ticket. Such a mental conductor. We rush to the hospital for my mom in this only we taken wrong adhaar.  
CND 219084  
DRV 221576  
AP20Z0055

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [April 17, 2025, 2:56am UTC](https://citizen.complainthub.org/t/i-have-a-complain-about-z-bus-conductor/21883/2 "2025-04-17T02:56:04Z")

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Dear @Zak_storm

To report the misconduct by the APSRTC bus conductor on vehicle AP20Z0055, including wrongful behavior and withholding your mother’s Aadhaar card, please call the APSRTC customer care at **08662570005** or email [customercare@apsrtconline.in](mailto:customercare@apsrtconline.in). Share the bus number, conductor ID (CND 219084), driver ID (DRV 221576), and full details of the incident. You can also lodge a complaint online by following these instructions:

> [@Where to file bus complaints of Andhra Pradesh State Road Transport Corporation (APSRTC)?](https://citizen.complainthub.org/t/where-to-file-bus-complaints-of-andhra-pradesh-state-road-transport-corporation-apsrtc/725/1):
>
> - Visit the [APSRTC official website (apsrtc.ap.gov.in/)](https://www.apsrtc.ap.gov.in/).
> - Navigating to the ‘[Grievances](https://www.apsrtc.ap.gov.in/Grievances.php)’ section or [login to your account](https://www.apsrtconline.in/) (for e-ticketing disputes)
> - Open the online complaint form.
> - Fill out the complaint form with all necessary details such as bus number, route, ticket ID, and description of the issue.
> - Attach supporting documents or photos of the bus (if any)
> - Submit the form.
> 
> Finally, note down the reference/acknowledgement ID to track status. You can also use the APSRTC mobile app to make your bus complaints and access online ticketing services.
> 
> If your previous complaints are not resolved, contact the regional manager or designated officer of the bus depot by using the phone number or email provided on the [contact page](https://www.apsrtc.ap.gov.in/Depots.php) of the Andhra Pradesh Roadways’s website.

If still need help, reply to us.