# I have paid 29 rupees three times but didn't got a subscription and money back

**URL:** <https://citizen.complainthub.org/t/i-have-paid-29-rupees-three-times-but-didnt-got-a-subscription-and-money-back/17246>\
**Category:** Community\
**Tags:** payment, subscription\
**Created:** [February 9, 2025, 3:52am UTC](https://citizen.complainthub.org/t/i-have-paid-29-rupees-three-times-but-didnt-got-a-subscription-and-money-back/17246 "2025-02-09T03:52:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Annapoorna\_Patel](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/annapoorna_patel/32/7569_2.png) [@Annapoorna\_Patel](https://citizen.complainthub.org/u/Annapoorna_Patel)\
**Post date:** [February 9, 2025, 3:52am UTC](https://citizen.complainthub.org/t/i-have-paid-29-rupees-three-times-but-didnt-got-a-subscription-and-money-back/17246/1 "2025-02-09T03:52:24Z")

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I have pay 29 weeks 3 times but I didn’t got  
subscription and I didn’t got the money back what can I do it’s very bad to think about it they can’t give are money back if it will not come I can do a case on

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [February 9, 2025, 4:43am UTC](https://citizen.complainthub.org/t/i-have-paid-29-rupees-three-times-but-didnt-got-a-subscription-and-money-back/17246/2 "2025-02-09T04:43:12Z")

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Dear @Annapoorna_Patel

As per your case, you made multiple payments (three times for 29 weeks) for a subscription but did not receive the service or a refund. This situation can be addressed through **consumer protection laws** and RBI’s guidelines to refund the money in case of failed transaction (within 7 days). First, contact the service provider and your bank to request a refund or resolution. If they fail to respond or provide a solution, you can file a **consumer complaint** online to the Reserve Bank of India (RBI) or approach the **[National Consumer Helpline (NCH)](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108)**.

If you need more help, **please tell us the name of the service provider.**