# I want to lodge a complaint regarding stealing of phone

**URL:** <https://citizen.complainthub.org/t/i-want-to-lodge-a-complaint-regarding-stealing-of-phone/17188>\
**Category:** Legal\
**Tags:** police, device, theft\
**Created:** [February 8, 2025, 7:45am UTC](https://citizen.complainthub.org/t/i-want-to-lodge-a-complaint-regarding-stealing-of-phone/17188 "2025-02-08T07:45:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![GurleenSaluja](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/gurleensaluja/32/7958_2.png) [@GurleenSaluja](https://citizen.complainthub.org/u/GurleenSaluja)\
**Post date:** [February 8, 2025, 7:45am UTC](https://citizen.complainthub.org/t/i-want-to-lodge-a-complaint-regarding-stealing-of-phone/17188/1 "2025-02-08T07:45:15Z")

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My iphone 13 pro max was stolen yesterday while i was travelling in a bus near kundalahalli gate.I want to lodge a complaint regarding the same. The last location for the same was shown to be near graphite India yesterday afternoon.

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [February 8, 2025, 7:52am UTC](https://citizen.complainthub.org/t/i-want-to-lodge-a-complaint-regarding-stealing-of-phone/17188/2 "2025-02-08T07:52:32Z")

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Dear @GurleenSaluja

You should immediately report the theft of your iPhone 13 Pro Max to the nearest police station and lodge an FIR. Since the theft occurred near **Kundalahalli Gate** and the **last location was seen near Graphite India** , mention these details in the complaint for accurate investigation. The police will categorize this under **theft of movable property** as per **Section 303** of the **Bharatiya Nyaya Sanhita (BNS), 2023**.

## Steps to File a Complaint:

1. **Visit the nearest police station** (or nearby jurisdiction around Kundalahalli Gate or Graphite India area) and inform the officer on duty about the incident.
2. Provide a **written complaint** with the following details:

- Your **personal information** (name, contact details, address).
- **Description of the incident** : Time, date, and location of the theft.
- **Device details** : iPhone 13 Pro Max (color, storage capacity, IMEI number, and serial number).
- **Last known location** and the app/service (e.g., Find My iPhone) used to track it.
- Mention any **suspicious activity or persons** noticed during the incident.

1. Request a copy of the **FIR (First Information Report)** after it is registered.
2. **Inform your service provider** (Airtel, Jio, etc.) to block your SIM card.
3. **Report the theft to Apple Support** to block your device using **Find My iPhone** or remotely erase it.

## Online Police Complaint:

You can also file an online FIR or report the theft through the **Karnataka state police website** or Sanchar Sathi’s citizen service portal to track the lost mobile with the reference number of the registered police complaint.

To make your police complaint online, follow these instructions:

> [@How can I file police complaint or e-FIR to Karnataka Police?](https://citizen.complainthub.org/t/how-can-i-file-police-complaint-or-e-fir-to-karnataka-police/1855/1):
>
> - Visit [Karnataka Police’s official website (ksp.karnataka.gov.in)](https://ksp.karnataka.gov.in/).
> - Navigate to the “Citizen’s desk” section.
> - Click “[Citizen Centric Portal (policeseva.ksp.gov.in)](https://policeseva.ksp.gov.in/)” to open the CCTNS citizen portal.
> - Login or register yourself as a citizen.
> - After successfully logging in, click “complaint or e-FIR” to open the online complaint form.
> - Fill in the form by providing all required details including:
> - Your information (name, address, contact)
> - Incident details (nature of offence, date, time, location)
> - Information about the victim and accused (if known)
> - Details of stolen property or vehicles (if applicable)
> - Attach supporting documents (if available)
> - Choose the local police station for your area.
> - Review your information and submit the e-FIR.

To report and track your device, visit here: [https://sancharsaathi.gov.in/Home/index.jsp#citizen-centric-container](https://sancharsaathi.gov.in/Home/index.jsp#citizen-centric-container)

For more information, read: [Guide to Registering a Complaint on Chaksu (Suspected Fraud Communication Portal)](https://citizen.complainthub.org/t/guide-to-registering-a-complaint-on-chaksu-suspected-fraud-communication-portal/12187)

If still need help, reply to us.