It’s about the pass system of students

[complainthub]

Dear @Om_Borse Ji,

To file a complaint against the MSRTC bus conductor for misbehavior and harassment, you can take the following steps:

1. Call MSRTC Helpline: Dial 1800221250 (Toll-Free) or 022-23053992 to report the issue.
2. Email Complaint: Send details (bus number, route, date, time, and incident description) to msrtccomplaint@gmail.com.
3. Visit the Nearest MSRTC Depot: Lodge a written complaint at your local depot.
4. Escalate to RTO or Consumer Forum if MSRTC does not take action.

To make your complaint online, you may follow these instructions:

@complainthub

Steps to file an online complaint:

• Visit the official MSRTC website: https://msrtc.maharashtra.gov.in/
• Click “Grievance & Redressal” to open the grievance form page.
• Fill out the complaint form with details such as the complaint title, your full name, email ID, mobile number, location, address, bus ticket number, and the specifics of your complaint.
• You can also view a list of departments and branches related to your query on the same page.

If still need help, reply to us.