# Not received

**URL:** <https://citizen.complainthub.org/t/not-received/19916>\
**Category:** Retail & E-Commerce\
**Tags:** delivery, e-commerce, order\
**Created:** [March 13, 2025, 12:18pm UTC](https://citizen.complainthub.org/t/not-received/19916 "2025-03-13T12:18:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ashwini\_S\_Gowda](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/ashwini_s_gowda/32/9453_2.png) [@Ashwini\_S\_Gowda](https://citizen.complainthub.org/u/Ashwini_S_Gowda)\
**Post date:** [March 13, 2025, 12:18pm UTC](https://citizen.complainthub.org/t/not-received/19916/1 "2025-03-13T12:18:04Z")

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I have not received the items what I ordered … And even paid for that. Delivery boy called me twice but didn’t delivered and didn’t get any call… even I changed location also to receive items… So please help me

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [March 14, 2025, 5:21am UTC](https://citizen.complainthub.org/t/not-received/19916/2 "2025-03-14T05:21:29Z")

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Dear @Ashwini_S_Gowda

To assist you better, please share the name of the e-commerce platform or the service from which you placed the order. If the order was through an online shopping site, you can check the status and raise a complaint via their customer support. If a courier service was involved, contact their helpline with tracking details. If unresolved, you can escalate the issue to the [National Consumer Helpline](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108).

If still need help, reply to us.