# Order not placed payment made 

**URL:** <https://citizen.complainthub.org/t/order-not-placed-payment-made/26605>\
**Category:** Retail & E-Commerce\
**Tags:** blinkit, shopping\
**Created:** [August 12, 2025, 3:56am UTC](https://citizen.complainthub.org/t/order-not-placed-payment-made/26605 "2025-08-12T03:56:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pramodhkumar\_Kadri](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/pramodhkumar_kadri/32/12615_2.png) [@Pramodhkumar\_Kadri](https://citizen.complainthub.org/u/Pramodhkumar_Kadri)\
**Post date:** [August 12, 2025, 3:56am UTC](https://citizen.complainthub.org/t/order-not-placed-payment-made/26605/1 "2025-08-12T03:56:44Z")

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I have last fourteen days sent mails to blink it grivence account but no response from them  
How get back money paid without order not placed  
So what’s next step to recover moneys

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [August 12, 2025, 5:17am UTC](https://citizen.complainthub.org/t/order-not-placed-payment-made/26605/2 "2025-08-12T05:17:32Z")

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Dear @Pramodhkumar_Kadri

To recover the payment made to Blinkit for an order that was not placed and after getting no response from their grievance email for 14 days, call Blinkit customer support via the in-app “Help” section or email [info@blinkit.com](mailto:info@blinkit.com) with transaction proof.

> [@How can I complain about online orders of Blinkit?](https://citizen.complainthub.org/t/how-can-i-complain-about-online-orders-of-blinkit/655/1):
>
> If your issue remains unresolved, escalate the complaint to the Grievance Officer at Blink Commerce Private Limited by sending an email to [grievance.officer@blinkit.com](mailto:grievance.officer@blinkit.com). Within your grievance letter, include all relevant details, ticket ID, and previous correspondence and send it to:
> 
> - **Email** : [grievance.officer@blinkit.com](mailto:grievance.officer@blinkit.com), [nodal@blinkit.com](mailto:nodal@blinkit.com)
> - **Address** : Grievance Officer, Blinkit – Blink Commerce Private Limited (formerly known as Grofers India Private Limited), Ground Floor, Pioneer Square, Sector 62, Golf Course Extension Road, Gurugram-122098, Haryana.

If still ignored, lodge a complaint with the National Consumer Helpline (1800-11-4000 or [consumerhelpline.gov.in](http://consumerhelpline.gov.in)) and your bank/payment provider for a chargeback. Keep all communication records for escalation.  
If still need help, reply to us.