# Paying bill without getting a single water drop

**URL:** <https://citizen.complainthub.org/t/paying-bill-without-getting-a-single-water-drop/19551>\
**Category:** Energy & Utility\
**Created:** [March 9, 2025, 2:52am UTC](https://citizen.complainthub.org/t/paying-bill-without-getting-a-single-water-drop/19551 "2025-03-09T02:52:55Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [March 9, 2025, 5:09am UTC](https://citizen.complainthub.org/t/paying-bill-without-getting-a-single-water-drop/19551/2 "2025-03-09T05:09:28Z")

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Dear @kumud_joshi

To address this issue of the prolonged disruption of your water supply despite your diligent efforts and timely bill payments, please consider the following steps:

1. **Contact Higher Authorities** : Reach out to the Public Health Engineering Department (PHED) at their state control room number: +91-141-2222585.

2. **Escalate via Rajasthan Sampark** : Since your previous complaints on the Sampark portal were unresolved, escalate the matter by calling the Chief Minister’s Helpline at 181 or emailing [rajsampark@rajasthan.gov.in](mailto:rajsampark@rajasthan.gov.in).

Follow these steps to make your complaint online:

> [@Where to file water complaints in Rajasthan?](https://citizen.complainthub.org/t/where-to-file-water-complaints-in-rajasthan/268/1):
>
> - Visit the official Rajasthan Sampark website: [https://sampark.rajasthan.gov.in/](https://sampark.rajasthan.gov.in/)
> - Create an account or log in to submit a complaint.
> - Open the online complaint form.
> - Select the “Public Health Engineering Department (PHED)”
> - Provide a clear description of the water issue you are facing. Include specific details like time, location, and nature of the problem.
> - Upload photographs, videos, or any relevant documents that can substantiate your claim.
> - After submitting your complaint, you will receive a unique reference number which you can use to track the status of your grievance online.

> [@Where to file water complaints in Rajasthan?](https://citizen.complainthub.org/t/where-to-file-water-complaints-in-rajasthan/268/1):
>
> 14 Churu 01562-250343

If you still need help, reply to us.

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