# Refund delay for flat G-0104, Verona Heights, No response from authorities

**URL:** <https://citizen.complainthub.org/t/refund-delay-for-flat-g-0104-verona-heights-no-response-from-authorities/11336>\
**Category:** Government\
**Tags:** public-authority, amrapali-buyers-association, amrapali\
**Created:** [October 16, 2024, 5:47am UTC](https://citizen.complainthub.org/t/refund-delay-for-flat-g-0104-verona-heights-no-response-from-authorities/11336 "2024-10-16T05:47:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ramesh\_kumar](https://citizen.complainthub.org/letter_avatar_proxy/v4/letter/r/c6cbf5/32.png) [@ramesh\_kumar](https://citizen.complainthub.org/u/ramesh_kumar)\
**Post date:** [October 16, 2024, 5:47am UTC](https://citizen.complainthub.org/t/refund-delay-for-flat-g-0104-verona-heights-no-response-from-authorities/11336/1 "2024-10-16T05:47:18Z")

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I have been regularly enquiring about refund of Deposits for our flat G-0104 VERONA HEIGHTS booked in 2012 through email, registered letters and paid personal visits to office but don’t get any reply from the authorities. Even when give a telephone call the answer is it is out of order. I don’t know why authorities are so arrogant and irresponsible and careless where as in modern age email is the most important tool of self evaluation and feedback. I AND MY husband are more than 70 years old and it is not possible to make visit to the office regularly. Even visit pay no reward under excuse of being very busy.

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [October 16, 2024, 8:04am UTC](https://citizen.complainthub.org/t/refund-delay-for-flat-g-0104-verona-heights-no-response-from-authorities/11336/2 "2024-10-16T08:04:00Z")

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Dear @ramesh_kumar,

To solve the issue of your pending refund for Flat G-0104 at CR Amrapali, Noida, booked in 2012:

1. **File a complaint with UP RERA:** Report the problem to the Real Estate Regulatory Authority (RERA) for not getting any response.
2. **Send a legal notice:** You can send a legal notice to the Amrapali Group asking for a quick refund.
3. **Get help from a consumer rights group:** They can assist you in pushing the case further.

> [@Where to file complaints about real estate, building, and property?](https://citizen.complainthub.org/t/where-to-file-complaints-about-real-estate-building-and-property/93/1):
>
> ### **Filing a Complaint with RERA:**
> 
> The process is designed to be accessible. You can file a complaint with the RERA authority or adjudicating officer of your state. Most states offer online portals for convenient filing, although in-person submissions are also an option.
> 
> Each state’s RERA website provides specific guidelines and downloadable complaint forms according to your grievance category.
> 
> > 👉🏾 Websites of some state RERA are:
> > 
> > - [Maharashtra](https://maharera.maharashtra.gov.in/)
> > - [NCT of Delhi](https://rera.delhi.gov.in/)
> > - [Karnataka RERA](https://rera.karnataka.gov.in/)
> > - [TNRERA - Tamil Nadu](https://rera.tn.gov.in/)
> > - [Uttar Pradesh (UP-RERA)](https://up-rera)
> > - [Telangana - TSRERA (telangana.gov.in)](https://rera.telangana.gov.in/)
> > - [West Bengal (wb.gov.in)](https://rera.wb.gov.in/)

If you still need help, reply to us.