# Shoppy from Flipkart deducted and haven't refunded as delivered failed

**URL:** <https://citizen.complainthub.org/t/shoppy-from-flipkart-deducted-and-havent-refunded-as-delivered-failed/21331>\
**Category:** Retail & E-Commerce\
**Tags:** flipkart, e-commerce, shopping, shopsy\
**Created:** [April 5, 2025, 4:13am UTC](https://citizen.complainthub.org/t/shoppy-from-flipkart-deducted-and-havent-refunded-as-delivered-failed/21331 "2025-04-05T04:13:35Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [April 5, 2025, 4:38am UTC](https://citizen.complainthub.org/t/shoppy-from-flipkart-deducted-and-havent-refunded-as-delivered-failed/21331/2 "2025-04-05T04:38:50Z")

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Dear @Jisan_Nuso

If your Flipkart order wasn’t delivered but the payment was deducted and no refund has been issued, please call Flipkart support at **18002029898** or **+914445614700** or use the in-app help section to raise a refund request. Be sure to provide your order ID and payment screenshot for quicker resolution. If the refund isn’t processed within 7 working days, escalate the issue through the [National Consumer Helpline (NCH)](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108) or call 1800-11-4000.

> [@Where to file complaints of Flipkart?](https://citizen.complainthub.org/t/where-to-file-complaints-of-flipkart/371/1):
>
> ## Escalate to Grievance Officer
> 
> If not resolved, escalate to the Grievance Officer. Always include your Order ID and a detailed issue description when filing a complaint. To submit your grievance, you can reach out to Flipkart’s head office at:
> 
> - **Phone Number** : 18002029898
> - **Email** : [grievance.officer@flipkart.com](mailto:grievance.officer@flipkart.com)
> - **Address** : Senior Manager, Flipkart Internet Pvt Ltd, Block B (Begonia), 8th Floor Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru District, Karnataka-560103.
> 
> Please note that returns are not accepted at this address; they must be requested through the Flipkart app or online platform.

If still need help, reply to us.

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