# Telecom and internet service complaint against jio air fiber **URL:** \ **Category:** Telecom\ **Tags:** telecom, broadband\ **Created:** [July 10, 2024, 6:00am UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892 "2024-07-10T06:00:08Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![deepika\_pahal](https://citizen.complainthub.org/letter_avatar_proxy/v4/letter/d/cc9497/32.png) [@deepika\_pahal](https://citizen.complainthub.org/u/deepika_pahal)\ **Post date:** [July 10, 2024, 6:00am UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892/1 "2024-07-10T06:00:08Z")
I want to raise a complaint against jio telecom because they were claiming that after registration fees for air fiber it will get installed within 48 hours but it has been more than four days but still didn’t get any response also there customer service are null .they didn’t even responding ![image](https://citizen.complainthub.org/uploads/default/original/2X/c/c77c01d4f4bbd185abfa60763f54b7ffc272286d.jpeg) ---
**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\ **Post date:** [July 10, 2024, 6:08am UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892/2 "2024-07-10T06:08:31Z")
Dear @deepika_pahal For your issues related to delays in the installation of air fiber of Jio even after complaining to the customer support team, you may contact the Jiofiber department by calling at the toll-free number 1800-896-9999. Further, you may lodge your complaint with the Nodal Appellate Authority of Jio Telecom by calling at **1800-889-3999**. We hope this helps! For more help, read: [Where to file a complaint about Jio services?](https://citizen.complainthub.org/t/where-to-file-a-complaint-about-jio-services/99) Still, have any doubts? Ask by replying to me. ---
**Author:** ![Dr\_Aswin\_Raj\_S](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/dr_aswin_raj_s/32/4262_2.png) [@Dr\_Aswin\_Raj\_S](https://citizen.complainthub.org/u/Dr_Aswin_Raj_S)\ **Post date:** [October 2, 2024, 2:06pm UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892/3 "2024-10-02T14:06:02Z")
Jio airfiber is a fraudulent company Don’t believe them. I have paid ₹3272 back one month. I didn’t get any service yet. No answers for phone calls. No proper replay for emails. They are just scamming people and looting money. ---
**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\ **Post date:** [October 4, 2024, 7:03am UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892/4 "2024-10-04T07:03:10Z")
Dear @Dr_Aswin_Raj_S Based on what you’ve described about the delayed service of Jio Airfiber., you may have grounds to file a consumer complaint. I recommend you file a complaint with the National Consumer Helpline (NCH). They can help you resolve your issue with Jio Airfiber. Follow these instructions: > [@How to file consumer complaints to National Consumer Helpline?](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108/1): > > **Step 1: Visit the NCH Portal ([https://consumerhelpline.gov.in/](https://consumerhelpline.gov.in/))** > > **Step 2: Register or Login** > > - If you’re a new user, click the “ **Sign Up** ” button and fill out the Consumer Registration Form. > - If you already have an account, log in using your credentials. > > **Step 3: Choose the Grievance Registration Form** > > - Select “ **Consumer Grievance** ” from the available options. > > **Step 4: Register Your Complaint** > > Fill out the online consumer complaint form. Here’s what you’ll need to provide: The NCH will investigate your complaint and attempt to resolve it with Jio Airfiber. If still need help, reply to us. ---
**Author:** ![Sanjeev\_Jaiswal](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/sanjeev_jaiswal/32/11717_2.png) [@Sanjeev\_Jaiswal](https://citizen.complainthub.org/u/Sanjeev_Jaiswal)\ **Post date:** [June 11, 2025, 8:17am UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892/5 "2025-06-11T08:17:06Z")
I am facing same issue it’s been over a week and no one has contacted me ---
**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\ **Post date:** [June 12, 2025, 4:02am UTC](https://citizen.complainthub.org/t/telecom-and-internet-service-complaint-against-jio-air-fiber/1892/6 "2025-06-12T04:02:06Z")
Dear @Sanjeev_Jaiswal You can lodge a complaint with the National Consumer Helpline. Follow the above given instructions or visit: [How to file consumer complaints to National Consumer Helpline?](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108)