# Tvs service related complaint

**URL:** <https://citizen.complainthub.org/t/tvs-service-related-complaint/5654>\
**Category:** Automotive\
**Tags:** bike\
**Created:** [August 23, 2024, 12:37pm UTC](https://citizen.complainthub.org/t/tvs-service-related-complaint/5654 "2024-08-23T12:37:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RajeshJi88](https://citizen.complainthub.org/letter_avatar_proxy/v4/letter/r/ec9cab/32.png) [@RajeshJi88](https://citizen.complainthub.org/u/RajeshJi88)\
**Post date:** [August 23, 2024, 12:37pm UTC](https://citizen.complainthub.org/t/tvs-service-related-complaint/5654/1 "2024-08-23T12:37:15Z")

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I have TVS Moters service related issue, Dhamija moters sahibabad they are not giving any reply, my new scooty have so many problems but they are not listening my issue even the manager of the service centre is ignoring

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [August 23, 2024, 12:45pm UTC](https://citizen.complainthub.org/t/tvs-service-related-complaint/5654/2 "2024-08-23T12:45:21Z")

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Dear @RajeshJi88

To raise your concerns about the negligence of the service centre for the TVS Scooty service under the warranty period, you can call TVS Motor’s toll-free number **18002587555** or email with service center details at [customercare@tvsmotor.com](mailto:customercare@tvsmotor.com). You can also file an online complaint by following these instructions:

> [@Where to file two-wheeler complaints of TVS Motos?](https://citizen.complainthub.org/t/where-to-file-two-wheeler-complaints-of-tvs-motos/841/1):
>
> ## File an online complaint:
> 
> - Visit the [TVS Motors’ website (tvsmotor.com)](https://www.tvsmotor.com/).
> - Navigate to the “[Contact Us](https://www.tvsmotor.com/about-us/contact-us)” option to open the online complaint form. For TVS online store support, click “[customer support](https://shop.tvsmotor.com/account/login)” and login to your account to make a vehicle complaint.
> - Fill out the provided complaint form with all necessary details such as your contact information, vehicle model, registration number, and the nature of the issue.
> - Attach supporting documents, if any.
> - Submit the form.

If not resolved, you can escalate the complaint to the regional or corporate office of the company.

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**Author:** ![Preetham\_Visuals](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/preetham_visuals/32/6439_2.png) [@Preetham\_Visuals](https://citizen.complainthub.org/u/Preetham_Visuals)\
**Post date:** [December 14, 2024, 11:30am UTC](https://citizen.complainthub.org/t/tvs-service-related-complaint/5654/3 "2024-12-14T11:30:01Z")

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Worst service ever in mysuru location Sona TVS motors center

What the hell is going on

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**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [December 14, 2024, 2:09pm UTC](https://citizen.complainthub.org/t/tvs-service-related-complaint/5654/4 "2024-12-14T14:09:48Z")

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Dear @Preetham_Visuals,

We’re sorry to hear about your experience at **Sona TVS Motors, Mysuru**. To address this:

1. **Contact the dealership manager** directly to report the issue and request immediate resolution.
2. If unresolved, escalate the matter to TVS Customer Care at **1800-258-7555** or email **[customercare@tvsmotor.com](mailto:customercare@tvsmotor.com)**, providing details of your complaint.
3. Share your feedback on the official **TVS grievance portal** for accountability.

> [@Where to file two-wheeler complaints of TVS Motos?](https://citizen.complainthub.org/t/where-to-file-two-wheeler-complaints-of-tvs-motos/841/1):
>
> - Visit the [TVS Motors’ website (tvsmotor.com)](https://www.tvsmotor.com/).
> - Navigate to the “[Contact Us](https://www.tvsmotor.com/about-us/contact-us)” option to open the online complaint form. For TVS online store support, click “[customer support](https://shop.tvsmotor.com/account/login)” and login to your account to make a vehicle complaint.
> - Fill out the provided complaint form with all necessary details such as your contact information, vehicle model, registration number, and the nature of the issue.
> - Attach supporting documents, if any.
> - Submit the form.

Let us know if you need further assistance in escalating the issue.