# Where can I file complaints about Emami personal care products?

**URL:** <https://citizen.complainthub.org/t/where-can-i-file-complaints-about-emami-personal-care-products/3047>\
**Category:** Retail & E-Commerce\
**Tags:** foods, personal-care, ayurveda, fmcg, shopping\
**Created:** [July 27, 2024, 10:25am UTC](https://citizen.complainthub.org/t/where-can-i-file-complaints-about-emami-personal-care-products/3047 "2024-07-27T10:25:09Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [July 27, 2024, 10:25am UTC](https://citizen.complainthub.org/t/where-can-i-file-complaints-about-emami-personal-care-products/3047/1 "2024-07-27T10:25:10Z")

</div>

To file a complaint about fast-moving consumer goods (FMCGs) products of Emami including issues related to BoroPlus, Navratna, Zandu, Kesh King, Fair and Handsome, Mentho Plus, 7 Oils in One, Dermicool, Creme 21, and other products, you can follow these steps and use the provided contact details:

 ![Emami Customer Support](https://citizen.complainthub.org/uploads/default/original/2X/5/5762c76d79ccc40ec609df43094dbf4229b2f852.jpeg)

## Emami Customer Support:

- **Customer Care Number** : Call Emami’s helpline number **+912266709000** or **+913366136264** to raise your general complaints.
- **Email** : Send your complaints by email at [customercare@emamigroup.com](mailto:customercare@emamigroup.com).

You can also email to [contact@emamigroup.com](mailto:contact@emamigroup.com) with product details.

## Steps to file an online complaint:

- Visit [Emami’s Official website (emamiltd.in)](https://www.emamiltd.in/).
- Navigate to the [connect page](https://www.emamiltd.in/connect/).
- Click “[Customer Care](https://www.emamiltd.in/connect/query/?type=Customer%20Query)” to open the online complaint form.
- Fill out the complaint form by providing detailed information about your issue, including product details, purchase date, and nature of the complaint.
- Submit the form.

Finally, note down the reference/ticket number to track status. If your complaint is not resolved satisfactorily, escalate it by contacting the regional office of Emami.

| Regional Office | Phone Number |
| --- | --- |
| Kolkata | +9133661362642 |
| New Delhi | +911147586550 |
| Mumbai | +9122667090004 |
| Hyderabad | +9126066321005 |
| Gurgaon | +9179490392006 |

## Approach the Consumer Forum:

If your complaints are unresolved by Emami or consumer rights are violated, file an informal complaint with the [National Consumer Helpline (NCH)](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108). For complaints about the quality of packaged food or restaurants, lodge your complaint with the [Food Safety and Standards Authority of India (FSSAI)](https://citizen.complainthub.org/t/how-to-file-a-food-complaint/51).

**Still, have questions?** 🤔 ask by replying to us. 👇🏾 We will help you.