# Where to file complaints of Flipkart?

**URL:** <https://citizen.complainthub.org/t/where-to-file-complaints-of-flipkart/371>\
**Category:** Retail & E-Commerce\
**Tags:** e-commerce, shopping\
**Created:** [May 29, 2024, 5:48pm UTC](https://citizen.complainthub.org/t/where-to-file-complaints-of-flipkart/371 "2024-05-29T17:48:19Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [May 29, 2024, 5:48pm UTC](https://citizen.complainthub.org/t/where-to-file-complaints-of-flipkart/371/1 "2024-05-29T17:48:19Z")

</div>

If you have complaints about online shopping and e-commerce services of Flipkart such as order, cancellation, delayed delivery, defective products, low quality services, payment disputes, or seller concerns, follow these steps to make your complaints with Flipkart:

 ![Flipkart Custopmer Support](https://citizen.complainthub.org/uploads/default/original/1X/95929e09a8075f3905afa9ff96e5d9f89d8e0e02.png)

## Contact Customer Care

- Customer Care Number: Call the toll-free number **18002029898** or **+914445614700** ; for sellers, use **+914466904690**.
- WhatsApp: Message on [+919880956318](https://wa.me/919880956318?text=Hi).
- Online complaint: File your complaint through the app (chat support) or get help from [Flipkart Help Center](https://www.flipkart.com/helpcentre).

For seller support, visit: [https://seller.flipkart.com/sell-online/help-and-support](https://seller.flipkart.com/sell-online/help-and-support)

## Escalate to Grievance Officer

If not resolved, escalate to the Grievance Officer. Always include your Order ID and a detailed issue description when filing a complaint. To submit your grievance, you can reach out to Flipkart’s head office at:

- **Phone Number** : 18002029898
- **Email** : [grievance.officer@flipkart.com](mailto:grievance.officer@flipkart.com)
- **Address** : Senior Manager, Flipkart Internet Pvt Ltd, Block B (Begonia), 8th Floor Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru District, Karnataka-560103.

Please note that returns are not accepted at this address; they must be requested through the Flipkart app or online platform.

## Approach Consumer Forum

For unresolved issues or violation of consumer rights, file a complaint against Flipkart with the [National Consumer Helpline (NCH)](https://citizen.complainthub.org/t/how-to-file-consumer-complaints-to-national-consumer-helpline/108) or Consumer Disputes Redressal Commission.

> 💁🏾‍♂️ **Tips** : If necessary, you can also take legal action by approaching the respective consumer court.

**Still, have questions?** 🤔 Ask by replying to us. We will help you.

---

<div class="post-metadata">

**Author:** ![Saurabh\_Verma](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/saurabh_verma/32/5311_2.png) [@Saurabh\_Verma](https://citizen.complainthub.org/u/Saurabh_Verma)\
**Post date:** [October 23, 2024, 6:36am UTC](https://citizen.complainthub.org/t/where-to-file-complaints-of-flipkart/371/2 "2024-10-23T06:36:23Z")

</div>

My account blocks

---

<div class="post-metadata">

**Author:** ![complainthub](https://citizen.complainthub.org/user_avatar/citizen.complainthub.org/complainthub/32/4_2.png) [@complainthub](https://citizen.complainthub.org/u/complainthub)\
**Post date:** [October 28, 2024, 4:46pm UTC](https://citizen.complainthub.org/t/where-to-file-complaints-of-flipkart/371/3 "2024-10-28T16:46:23Z")

</div>

Dear @Saurabh_Verma

You should report this with Flipkart customer service team through their mobile app or official portal. For more help, use the below customer service information of Flipkart:

> [@complainthub](#):
>
> - Customer Care Number: Call the toll-free number **18002029898** or **+914445614700** ; for sellers, use **+914466904690**.
> - WhatsApp: Message on [+919880956318](https://wa.me/919880956318?text=Hi).
> - Online complaint: File your complaint through the app (chat support) or get help from [Flipkart Help Center](https://www.flipkart.com/helpcentre).
