I am reaching out regarding my shipment with tracking number SF6045898289279. I noticed that the status shows “Abandoned shipment” at the Dongguan International Bag Operation Center as of September 10, 2025.
Could you please clarify the reason for this status and advise on the next steps needed to release or retrieve the shipment? I would like to resolve any outstanding issues as soon as possible.
Thank you for your assistance, and I look forward to your prompt response.
Dear @Roslyn_Chaney
The “Abandoned shipment” scan at Dongguan International Bag Operation Center means forwarding was halted, typically due to missing paperwork, unpaid duties/fees, prohibited contents, or non‑response from shipper/consignee.
You may contact SF International with SF6045898289279 to obtain the cause code and request release, rebooking, or return; call 95338 (+86 755 95338) or use the global hotlines list.
Prepare invoice, ID, item details, and proof of payment; settlement of storage/export charges may be required to lift abandonment. If unresolved, escalate via SF service hotlines and lodge a formal complaint with the carrier.
If still need help, reply to us