This is the first time I complain grab lady driver car plate (SNK8214Z) me and my husband get up her car she tell us to put on seatblet we follow instructions to do it , otw my husband want to put his phone in the pocket and clicked back the seatblet the incident started she shouted my husband to put back the seatblet and she don’t even ask what happens , my husband is a senior why u treat a senior like that and she scolded my husband stupid , I ask her why can’t u talk nicely she said we started omg we have been bully cannot let this kind of driver on the road will spoil our Singapore image please grab company must do something to this driver , I really feeling hurt and unfair to us 
Dear @Chow
We’re sorry to hear about your upsetting experience with the Grab driver (SNK8214Z). To report this incident formally, please contact Grab customer service through the Help Centre in the Grab app or call them at 69022313. Provide the ride details and a clear account of what happened. You may also raise the issue with the Land Transport Authority (LTA) if you feel the driver’s behavior was abusive or disrespectful toward a senior. Follow these instructions to make your complaint online:
If still need help, reply to us.
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