Conducter miss behaved pessangers

[complainthub]

Dear @Kishan_Darji,

I’m sorry to hear about your experience with GSRTC bus conductors. Here’s how you can address this:

1. Contact GSRTC Customer Support: Call GSRTC’s helpline at 1800233666666 and report the behavior of the conductors on Bus Nos. GJ-18-Z-7056 and GJ-18-Z-6815. Provide details about the route (Ahmedabad to Dhandhuka and Limdi) and location (near Bavla).
2. File a Complaint on GSRTC Website: Visit the GSRTC website and submit a detailed complaint through the “Feedback/Complaint” section.

@complainthub

File Complaint Online:

• Visit the GSRTC official website: https://gsrtc.in/
• Login to your account or click “Pravasi-Helpdesk”
• Click to ‘New complaint’ to open the online complaint form.
• Fill out the online complaint form with all the necessary details of your grievance including bus number, ticket ID, bus station, or online booking details.
• Submit the form

Finally, note down the confirmation or reference number to track the status. If your complaint is not resolved, contact the divisional office of the bus station or higher officials of GSRTC.

3. Escalate to Gujarat CM Helpline if Needed: If no action is taken by GSRTC, register your complaint on the Gujarat CM Helpline at Gujarat Public Grievance Portal or call +917923250073 or +917923250074.

These steps should ensure your complaint is addressed. Let me know if you need further assistance.