Delivery boy complaint

[Sumit_Chalia]

Complaint Regarding Unprofessional Behavior by Delivery Personnel (AWB: 22336123182886)

Dear Delhivery Customer Support Team,

I hope this message finds you well.

I am writing to raise a serious complaint regarding the behavior of your delivery personnel during my recent delivery (AWB: 22336123182886) from ZIVIFASHION SURFACE. On [date], I received a message that my delivery attempt was unsuccessful. However, when I contacted the delivery person / when they arrived, they spoke to me in a very rude and offensive manner.

Specifically:

• The delivery boy used harsh / inappropriate language.
• He was disrespectful and did not behave professionally.
• This behavior was very upsetting and disappointing, given that I was polite and cooperative.

Such conduct is not acceptable, and it reflects poorly on Delhivery’s customer service standards.

What I request:

1. A formal apology from Delhivery for the conduct of the delivery person.
2. An internal investigation into this incident, so that such behavior does not happen again.
3. Assurance that staff (delivery personnel) will be retrained or disciplined appropriately.
4. A reference / ticket number for this complaint, so that I can follow up.

Here are my details for reference:

• Name: nobi
• Contact Number: [9896572168]
• AWB / Tracking Number: 22336123182886
• Date and Time of Incident: [20nov2025+2.54min]

I trust that Delhivery values its customers and takes such complaints seriously. I look forward to a prompt and satisfactory response.

Thank you for your understanding and cooperation.

Sincerely
Nobi

[complainthub]

Dear @Sumit_Chalia

Thank you for bringing to notice the unprofessional behavior of Delhivery’s delivery personnel during your recent order (AWB: 22336123182886). To formally address your complaint and receive a reference/ticket number, please contact Delhivery Customer Support by email cs@delhivery.com with your AWB, incident date, and your contact details. Request a formal apology, investigation, and disciplinary action as described. If the response is unsatisfactory, consider escalating through the National Consumer Helpline https://consumerhelpline.gov.in.

@complainthub

Steps to File an Online Complaint:

• Visit Delhivery’s Website (delhivery.com).
• Click “Support” to open the online complaint form.
• Fill out the form with required details including your delivery order ID, tracking ID (AWB/LRN), and describe the nature of your complaint.
• Attach invoices, photos, or videos of defective/wrong shipped/delivered products.
• Review your complaint and submit it.

Finally, note down the reference/ticket ID to track status. You can also use the Delhivery Mobile App to access its online delivery services and to lodge a complaint with live chat support.

If still need help, reply to us.