How can I complain to the National Commission for Women (NCW)?

To file a complaint with the National Commission for Women (NCW) about the incidents regarding domestic violence, sexual harassment at the workplace, dowry harassment, rape, sexual assault, discrimination, cruelty/torture by husband, refusal to register FIR, and other violations of women’s rights, you can follow these steps and use the provided contact details:

NCW Women Helplines:

  • Helpline Number: Call at the toll-free number 1091 / 7827170170 (NCW) or 1291 / +911123317004 to get help from the Central Social Welfare Board for Women (Police Helpline).
  • Email: For help, you can email complaintcell-ncw@nic.in with supporting evidence.

Steps to file an online complaint:

  1. Visit the National Commission of Women website (ncw.nic.in).

  2. Navigate to NCW’s official online complaint portal at NCW Complaint Portal (ncwapps.nic.in).

  3. Register/Login:

    • If you are a new user, you need to register by providing your personal details, such as your name, email, mobile number, and address. Once registered, you can log in using your credentials.
    • You can also open the online complaint by choosing the “Click here for registration of Complaint” option.
  4. Fill Out the Complaint Form:

    • After logging in or opening the online form, navigate to the “Lodge Complaint” section. Here, you need to fill out the complaint form with the required details. This includes information about the complainant (you), details of the victim, the respondent (the person against whom the complaint is made), and a description of the grievance.
  5. Submit Documents:

    • Attach any relevant documents that support your complaint. This could include evidence such as photographs, emails, messages, or any other pertinent documents.
  6. Submit the Complaint:

    • Once you have filled out the form and attached the necessary documents, submit your complaint. You will receive an acknowledgement with a unique complaint ID for future reference.

For technical issues, while lodging an online complaint, call at +911126944880 or +911126944883.

Frequently Asked Questions (FAQs)

Here are some important questions and answers from the NCW FAQs page that provide additional guidance:

1. Who can file a complaint with NCW?

Any woman or a group of women can file a complaint related to deprivation of their rights, harassment, desertion, bigamy, or violence against them. NGOs working for women’s rights can also file complaints on behalf of women.

2. What types of complaints can be filed?

Complaints related to domestic violence, harassment at the workplace, dowry harassment, rape, sexual assault, discrimination, cruelty/torture by husband, and other violations of women’s rights can be filed.

3. Can I file a complaint on behalf of someone else?

Yes, complaints can be filed by any person on behalf of a woman or group of women, especially if the woman is unable to file the complaint herself.

4. How does NCW handle the complaints?

NCW reviews the complaints and can take up the issue with the relevant authorities for redressal. They can also recommend the initiation of legal proceedings or provide counselling and support services to the complainant.

5. Is there a time limit for filing complaints?

There is no specific time limit for filing complaints. However, it is advisable to file the complaint as soon as possible to ensure timely intervention.

6. Will my identity be kept confidential?

Yes, NCW ensures the confidentiality of the complainant’s identity and details unless disclosure is required by law or necessary for the investigation.

7. How can I track the status of my complaint?

You can track the status of your complaint using the unique complaint ID provided after submission. The status can be checked online through the NCW complaint portal.


Please note that NCW ensures the confidentiality of the complainant’s identity and details. You can track the status of your complaint using the unique complaint ID provided after submission. If you need assistance, you can contact the NCW through their helpline or email provided on the portal.

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