Have complaints about the internet, fiber/broadband, network connectivity, payment/billing or other Airtel telecom services? If you are one of the customers, follow the below instructions and use customer service details.
Airtel Customer Care Numbers:
- General Inquiry: 121, 198, 12150
- WhatsApp: +919910099100
- Email: 121@airtel.in
Other Helplines:
- Airtel Digital TV (DTH): 18001036065, digitaltv@airtel.com
- Airtel Payment Bank: 400, +918800688006, wecare@airtelbank.com
- Airtel Broadband (Airfiber): 12150, support@airtelxstream.in
- Airtel Prepaid: +919810198101
- Airtel Postpaid: +919810012345
Filing a complaint to Airtel:
- Level 1: Contact Airtel Cares by customer care number, email/chat, online form (file a complaint - selfcare), or mobile app.
- Level 2: Escalate to Nodal Officer or Appellate Authority of Airtel if not resolved within 2 weeks.
- Level 3: Appeal to Consumer Forum and TRAI if not resolved within 30 days.
Remember to keep a record of the reference or ticket number provided after submitting your complaint.
- For more detailed steps and additional contact information, refer to this guide: File a Complaint Online to Airtel Nodal Authority (complainthub.org)
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