JioFiber internet has been disconnected from 17 days

Telecom
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Dear @Gokul_Prakash

Since your service has been down since 27-02-25 and previous outages were not compensated, you should escalate this matter formally.

  1. You can call Jio Fiber customer support at 1800-896-9999 and request a service update.
  2. Raise a written complaint via Jio’s official support portal requesting compensation for lost service days. Further, you may contact the Nodal authority by calling at 18008893999.
  3. If no resolution is provided, escalate the complaint to the National Consumer Helpline (NCH) at 1800-11-4000 or file a grievance online at consumerhelpline.gov.in.

If the issue persists, you may file a case with the Consumer Disputes Redressal Commission for service deficiency.

If still need help, reply to us.