Kerala Thiruvananthapuram Cyber Police is Harassing Me By Holding Lien Amount I am innocent then also

[complainthub]

Dear @KEyur_GAjre

Regarding your complaint about ₹1600 held as lien by Kerala Thiruvananthapuram Cyber Police, and the reported harassment, first write to IndusInd Bank customer care (priority@indusind.com, 1860-500-5004) requesting details and removal of the lien citing your circumstances and evidence. Simultaneously, email a detailed complaint to the Kerala Cyber Police nodal officer, and to the CMO Kerala grievance portal. If the issue persists, consider contacting the Kerala State Legal Services Authority for free legal aid.

In addition to your complaint, please be alert and avoid sending any money or sharing personal details in response to fraud or scam contacts. Do not respond to suspicious calls, emails, or social media requests claiming to be from banks or police, and never reveal bank PIN, OTP, or passwords to anyone. For safety tips, refer to IndusInd Bank’s fraud awareness booklet and contact the bank directly for verification before any transaction.

@complainthub

Steps to file an online police complaint or e-FIR:

1. Visit the official website of Kerala Police (keralapolice.gov.in).
2. Navigate to the “Thuna - CCTNS Citizen” portal
3. Create an account by clicking “Create Account” if you don’t have one. After successfully logging in, select the online complaint option.
4. Select the appropriate option and fill out the online form by providing all necessary details about the incident, including the date, time, location, parties involved, and a clear description.
5. Upload any relevant evidence you have, such as photos, videos, or documents.
6. Review your information and submit the complaint/e-FIR.

Finally, note down the reference/case number to track the status. You can also download the “Pol-App” from your mobile app store (available for both Android and iOS) of police services.

For technical or citizen e-services issues while lodging an e-FIR, email supporticops.pol@kerala.gov.in or call to +919497900567.

Kerala Police Helpline Number:

In an emergency, dial 112 or the police emergency number (100) to contact the police control room (PCR). For reporting cybercrimes, call the national helpline 1930 or file an online complaint through the National Cybercrime Reporting Portal.

You can contact the state police headquarters by calling at the helpline number +914712722500 / +914712721547 or emailing to phq.pol@kerala.gov.in / pccr.pol@kerala.gov.in (Police Chief Control Room). To contact police intelligence, dial +919497999900.

Further, lodge a cybercrime complaint, know Where can I file a cyber crime complaint?

If still need help, reply to us.