without using current the meter is still running despite having no power
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Dear @IshaChildrensClinic
If your electricity meter is running despite having no power supply, this could indicate a technical fault or possible tampering. Immediately contact your electricity provider’s customer care or lodge a complaint through their official portal/app. Request a meter inspection and note the readings as evidence. If unresolved, escalate the issue to your state electricity regulatory commission or consumer grievance forum.
If still need help, reply to us. For further help, please provide your location (city and state) with the name of the power distributor company.