Verified: 20 August 2026 05:30 am IST
Industry: Information Technology, Consulting & Outsourcing
Jurisdiction: India
Primary Regulator: SEBI (For Investors) & Ministry of Corporate Affairs (MCA)
Important Safety Warning: Beware of the “Recruitment Fraud Scam.” Scammers frequently contact job seekers via WhatsApp, Telegram, or fake email domains offering guaranteed jobs or interviews. They will ask you to pay a “security deposit,” “laptop fee,” or “training fee.” This is a scam. Mphasis never asks for money, fees, or security deposits from candidates at any stage of the recruitment process. They also never send job offers from public domains (like Gmail or Yahoo) or make initial contact via WhatsApp.
Level 1: General Queries & Initial Reporting
How to complain: Because Mphasis is a B2B enterprise, your contact point depends entirely on your relationship with the company:
- For Recruitment Fraud/Scams: Mphasis cannot refund money you paid to an impersonator. You must report the fraud immediately to the National Cyber Crime Reporting Portal. You should also report the fraudulent domain or contact to Mphasis’s official security desk at security.investigations@mphasis.com.
- For Investors: If you are facing issues with unpaid dividends, share transfers, or demat mapping, email the investor relations desk at investor.relations@mphasis.com. You can also route issues through their Registrar and Share Transfer Agent, Integrated Registry Management Services Private Limited.
- For General Corporate Queries: Use the official corporate contact forms at mphasis.com/home/corporate/contactus.html.
Level 2: Internal Escalation (Company Secretary & Compliance Officer)
Who to contact: If you are a shareholder/investor and Level 1 failed to resolve your financial issue, you must escalate it to the Company Secretary and Compliance Officer (Mr. Sivaramakrishnan Puranam). Send a formal written grievance detailing your Demat account, PAN, and Folio number to their registered corporate headquarters.
Timeline: Under Securities and Exchange Board of India (SEBI) regulations, listed companies are expected to resolve formal investor grievances within 21 days of receipt.
Level 3: Regulatory Authority (SEBI SCORES)
Authority: Securities and Exchange Board of India (SEBI).
Portal/Contact: Do not go to the National Consumer Helpline or MCA portal. If the Mphasis Compliance Officer fails to resolve your investor dispute, you must file a grievance on the centralized SEBI SCORES portal at scores.sebi.gov.in. SEBI is the strict statutory regulator for grievance redressal regarding listed shares and dividends.
Level 4: Legal Action (Final Step)
Why e-Jagriti won’t work: This is the most critical update. You cannot file a case against Mphasis on the e-Jagriti consumer court portal for general public grievances. Because you are not buying retail services from them, you do not meet the legal definition of a “Consumer.”
The Correct Legal Paths:
- For Investors: If SEBI fails to resolve the issue, the next legal step is filing an appeal with the Securities Appellate Tribunal (SAT) or initiating proceedings in the National Company Law Tribunal (NCLT).
- For Recruitment Fraud Victims: You must file an FIR with your local cyber police station (
cybercrime.gov.in) against the individual scammers, not against Mphasis. - For Vendors/B2B Clients: Contractual disputes must be resolved through Commercial Courts or binding Arbitration as dictated by your specific Master Services Agreement (MSA).
Registered Headquarters Address: Ensure all formal legal notices are sent via physical post (Registered Post AD) to their registered corporate office: Mphasis Limited, Bagmane World Technology Center, Marathahalli Outer Ring Road, Doddannakhundhi Village, Mahadevapura, Bengaluru, Karnataka – 560048.
Community Action: Were you targeted by a fake Mphasis job offer, or are you an investor struggling to claim unpaid dividends? Reply below (do not share your PAN, bank details, or demat numbers), and our community will point you to the right resources!