Refund issue with blinkit

[Kandula_Suvarna_sri]

I have ordered a product from blinkit on 24th September and did payment through online. After payment the blinkit shows the product is not available and order was cancelled. Till now I didn’t even get any information about the refund process. I have even sent many emails to info@blinkit.com but there is no response.

[complainthub]

Dear @Kandula_Suvarna_sri

To lodge your complaint about the cancelled Blinkit order and pending refund, contact Blinkit Customer Care directly or use the in-app support chat for quicker resolution. Since emails to info@blinkit.com have not been answered, escalate your issue by raising a ticket via the Blinkit Help section in the app. If the refund is still not processed within 7 business days, you may file a complaint through the National Consumer Helpline (consumerhelpline.gov.in).

@complainthub

If your issue remains unresolved, escalate the complaint to the Grievance Officer at Blink Commerce Private Limited by sending an email to grievance.officer@blinkit.com. Within your grievance letter, include all relevant details, ticket ID, and previous correspondence and send it to:

• Email: grievance.officer@blinkit.com, nodal@blinkit.com
• Address: Grievance Officer, Blinkit – Blink Commerce Private Limited (formerly known as Grofers India Private Limited), Ground Floor, Pioneer Square, Sector 62, Golf Course Extension Road, Gurugram-122098, Haryana.

Approaching Consumer Forum:

If unsatisfied with Blinkit’s resolution or your consumer rights are violated, file a complaint with the National Consumer Helpline (NCH) of the Ministry of Consumer Affairs. As a last resort, you can appeal to the Consumer Commission (also known as the Consumer Court) for compensation in case of monetary loss.

If still need help, reply to us.