Dear @Amit_Halez
To report this serious case of fraud, cheating, misdelivery, and misconduct involving DTDC staff Mr. Yashwant from the Chimur branch, immediately file a formal complaint with DTDC’s Head Office. You can do so by emailing customersupport@dtdc.com or calling (DTDC Customer Care, available Monday–Saturday, 9:30 AM–6:00 PM). Clearly attach all the proofs, fake and actual AWB numbers, payment receipt, chat logs, call records, and photographs, and demand a written response, refund of excess charges, and disciplinary action against the staff.
If DTDC fails to resolve the issue within 7 days, escalate the complaint to the National Consumer Helpline consumerhelpline.gov.in, mentioning financial loss, harassment, and fraudulent practices.
If still need help, reply to us.