Verified: 19 August 2026 04:30 am IST
Industry: Information Technology, Consulting & Outsourcing
Jurisdiction: India
Primary Regulator: SEBI (For Investors) & Ministry of Corporate Affairs (MCA)
Important Safety Warning: Beware of the “Recruitment Fraud Scam.” Scammers frequently contact job seekers via WhatsApp or fake email domains offering guaranteed jobs or interviews. They will ask you to pay a “security deposit,” “laptop fee,” or “training fee.” This is a scam. Tech Mahindra never asks for money, fees, or security deposits from candidates at any stage of the recruitment process. Any job offer asking for a bank transfer or cash is a fake offer.
Level 1: General Queries & Initial Reporting
How to complain: Because Tech Mahindra is a B2B enterprise, your contact point depends entirely on your relationship with the company:
For Recruitment Fraud/Scams: Tech Mahindra cannot refund money you paid to an impersonator. You must report the fraud immediately to the National Cyber Crime Reporting Portal. To verify the authenticity of an offer letter, you can email RMGOfferVerification@techmahindra.com. You can also report fraud directly to corporateombudsman@techmahindra.com.
For Investors: If you are facing issues with unpaid dividends, share transfers, or demat mapping, email the investor relations desk at investor.relations@techmahindra.com. For issues with shares, you can also reach out to their Registrar and Share Transfer Agent, MUFG Intime India Private Limited (formerly Link Intime).
For General Corporate Queries: Use the official corporate contact forms at techmahindra.com/contact-us.
Level 2: Internal Escalation (Company Secretary & Compliance Officer)
Who to contact: If you are a shareholder/investor and Level 1 failed to resolve your financial issue, you must escalate it to the Company Secretary and Compliance Officer / Nodal Officer (currently Ms. Ruchie Khanna). Send a formal written grievance detailing your Demat account, PAN, and Folio number to their registered corporate headquarters, or email ruchie.khanna@techmahindra.com.
Timeline: Under Securities and Exchange Board of India (SEBI) regulations, listed companies are expected to resolve formal investor grievances within 21 days of receipt.
Level 3: Regulatory Authority (SEBI SCORES)
Authority: Securities and Exchange Board of India (SEBI).
Portal/Contact: Do not go to the National Consumer Helpline or MCA portal. If the Tech Mahindra Compliance Officer fails to resolve your investor dispute, you must file a grievance on the centralized SEBI SCORES portal at scores.sebi.gov.in. SEBI is the strict statutory regulator for grievance redressal regarding listed shares and dividends.
Level 4: Legal Action (Final Step)
Why e-Jagriti won’t work: This is the most critical update. You cannot file a case against Tech Mahindra on the e-Jagriti consumer court portal for general public grievances. Because you are not buying retail services from them, you do not meet the legal definition of a “Consumer.”
The Correct Legal Paths:
For Investors: If SEBI fails to resolve the issue, the next legal step is filing an appeal with the Securities Appellate Tribunal (SAT) or initiating proceedings in the National Company Law Tribunal (NCLT).
For Recruitment Fraud Victims: You must file an FIR with your local cyber police station (cybercrime.gov.in) against the individual scammers, not against Tech Mahindra.
For Vendors/B2B Clients: Contractual disputes must be resolved through Commercial Courts or binding Arbitration as dictated by your specific Master Services Agreement (MSA).
Registered Headquarters Address: Ensure all formal legal notices are sent via physical post (Registered Post AD) to: Tech Mahindra Limited, Gateway Building, Apollo Bunder, Mumbai, Maharashtra – 400001.
Community Action: Were you targeted by a fake Tech Mahindra job offer, or are you an investor struggling to claim unpaid dividends? Reply below (do not share your PAN, bank details, or demat numbers), and our community will point you to the right resources!