Tvs iqube s varient continuous issues

Dear TVS Customer Care,

I am writing to express my extreme dissatisfaction with the ongoing issues I have been experiencing with my TVS iQube S (vehicle number TN42 BZ1596) purchased from Lotus TVS, Erode, in November 2023.

Despite multiple attempts to resolve these problems, I continue to face significant inconvenience and frustration. The most recent issue involves a defective battery that has left me stranded on multiple occasions.

I have provided a detailed timeline of the issues below:

  • November 2023: Purchased TVS iQube S. Bluetooth malfunctioned immediately.

  • March 2024: Display panel replaced with Bluetooth module.

  • August 2024: Power adapter replaced after a 20-day delay due to lack of stock.

  • September 2024: Battery failure. Stranded 45 km away from dealership. Vehicle brought to dealership on September 9th. No update on issue as of September 17th.

I believe that these recurring problems indicate a significant quality control issue with the vehicle. It is unacceptable that I should have to deal with such persistent defects in a relatively new electric scooter.

I request that TVS take immediate action to address these issues and provide a satisfactory resolution. I would like to discuss options such as a full refund or replacement of the vehicle.

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Dear @Gowri_Sankar ,

If you are facing issues with your TVS iQube S, file a formal complaint with TVS Motors. You can call 18002587555 or email customercare@tvsmotor.com. To make your complaint online, follow these instructions:

If still need help, reply to us.