A. RTI Online
B. CPGRAMS
C. DigiLocker
D. MyGov
Correct Answer: B. CPGRAMS
Explanation:
CPGRAMS (Centralized Public Grievance Redress and Monitoring System) is the official portal where citizens can lodge complaints related to central government ministries and departments.
- RTI Online is for information requests, not grievances.
- DigiLocker stores documents.
- MyGov is for public participation and feedback.
Exam Relevance:
Frequently asked in State PCS, SSC, and administrative service exams under Governance & Citizen Services.