Why we can't win money

I want my money return back in my number please return my 500 rupees instant why we only loss the money I want my money return back if you don’t refund my money than I will report winzo from 10000 phones

Dear @Smrita_Biswakarma

To resolve your issue regarding the ₹500 deduction on WinZO, please contact their customer support via the in-app help section option on their website or app (winzogames.com) with transaction details and screenshots. Refunds are reviewed case-by-case. If not resolved, you can file a complaint at National Consumer Helpline (NCH) to escalate the matter. Further, you may email grievanceofficer@winzogames.com.

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