wrong charges added in my ugvcl bill

[ramnath_verma]

UGVCL HAS ADDED UJALA CHARGE IN MY ELECTRICITY BILL UNNECESSARY.

my consumer number is 764102937

[complainthub]

Dear @ramnath_verma

For resolving the issue of unnecessary UJALA charge added by UGVCL in your electricity bill (consumer number: 764102937), please contact UGVCL customer care at 19121 or visit the nearest UGVCL office with your bill details and consumer number. You can also file a written complaint on the official UGVCL website under the “Consumer Grievance Redressal” section. If the charge isn’t reversed, escalate to the state electricity regulatory commission or consumer grievance portal for further action.

@complainthub

Steps to file an online complaint:

• Visit the official website of UGVCL: https://www.ugvcl.com/
• From the “Consumer” section of the menu, select “Consumer services”
• Click “Consumer portal”
• Login to your account on the UGVCL portal or GUVNL portal
• Click “Register a complaint” to open the form
• Fill out the required details such as the location (pole number), description of the issue (such as power outage or billing dispute), and attach any relevant documents like photos or videos. in the complaint form.
• Submit the form.

Finally, note the reference number for tracking the status of your complaint.

To pay your electricity bill, visit the quick payment portal of UGVCL.

If still need help, reply to us.