How can I find the responsible person at DTDC head office in India?
Dear yogesh L N
Why don’t you forwarded my complaint to the india headoffice ?
According to myinformation DTDC CEO Pinaki Chatterjee is arrested since over 1 week.
For my opinion it is important that the head office in india knows about this fraudster.
Regards
Robert de Raay from Germany.
To find the responsible person at DTDC head office in India regarding your complaint, you can contact DTDC’s customer care at +91-7305770577 or email them at customersupport@dtdc.com. For escalation, you may reach the head office at: DTDC Express Limited, No. 3, Victoria Road, Bangalore - 560047, India.
If you believe your issue involves fraud or serious misconduct, you can also report it to the Indian consumer grievance portal at consumerhelpline.gov.in for further action.
If still need help, reply to us.
To address your complaint regarding DTDC Australia and unresolved requests not being forwarded to the headquarters, please write a clear email in simple English. If you do not have a valid shipment number, mention this explicitly and describe your issue in detail. If possible, request escalation to a higher authority or their grievances team. If you continue to face automated replies and no assistance, consider filing your complaint at consumer grievance portals such as National Consumer Helpline or your local ombudsman.
Below is a format you can use to escalate your complaint to DTDC when previous requests have failed and you lack a shipment number:
Subject: Request for Escalation - Support Required Without Shipment Number
Dear DTDC Escalation Team,
I am writing to escalate my complaint regarding unresolved issues about funds held by DTDC Australia represented by CEO Pinaki Chatterjee. My previous requests were not forwarded or resolved due to absence of a shipment number.
Kindly treat this as an urgent matter and advise further steps or direct this to the concerned authority for resolution.
If still need help, reply to us.
I cannot find anyone at DTDC who is willing to help me with my problem and pass this complaint on to top management in India.
Please pursue enforcement in Australia by filing locally and escalating. Contact DTDC Australia at 1300-658-775 or sales@dtdcaustralia.com.au and request a written outcome within 10 days.
If unresolved, submit a report to the ACCC and your state consumer protection agency for action under Australian Consumer Law. Know, How can you file consumer complaints to Australian Competition and Consumer Commission (ACCC)?
For suspected fraud, lodge a ReportCyber complaint or call 1300-292-371 and keep the reference number.
If still need help, reply to us.
No feedback from [sales@dtdcaustralia.com.au]. I need an email address for DTDC’s top management in India. No DTDC support is willing to help me.
