I am niyati Thavrani, citizen of bhavnagar, gujarat.
It’s my third or fourth time travelling in gsrtc bus with reservation, but it’s the problem that I face everytime in every bus of gsrtc is the tc and the driver enters a lot of people without reservation in the bus that makes the reservation passengers uncomfortable to sit and breath . The allows the number of people that is more than the bus capacity, the additional peoples that comes without reservation travel by standing in the bus , this makes a lot of discomfort to all the people’s travelling in the bus .
Also , sometimes many unfriendly humans enters the bus and they intentionally touch the passengers sitting in the bus and give the excuses that there is no space to stand far . It’s my humble request to government of Gujarat that stop allowing passengers more than the seats in gsrtc buses as it makes a lot of discomfort for the passengers .
Dear @Niyati_Thavrani
We understand your concern regarding overcrowding and discomfort in GSRTC buses despite having a reservation. To raise this issue formally, you can file a complaint with GSRTC via their helpline at 1800233666666 or submit your grievance at the GSRTC grievance portal Additionally, you may escalate the matter to the Gujarat State Transport Department.
To make your complaint online, follow these instructions:
If still need help, reply to us.