How can I complaint about the GSRTC Web portal and application development company?

Our country is thinking about a fully automatic system for all industry solutions, and private sector companies do the same. but check our government websites and apps. specially GSRTC website. IT developers charge much salary and output is too poor.
Website is not proper responsive design, not survive traffic problem, and also there are some bugs. and not a single track system is working. I think government need to think about this problem.

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Dear @mayank207

I suggest you lodge a formal complaint about the lack of services on the GSRTC website with the Department of Public Transport through the “Gujarat CMO - Samadhan Public Grievance Redressal System (PGRS)” portal of the government of Gujarat. This portal is designed for citizens to raise concerns and grievances related to government services.

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