Dear @Javvad_Kha
To report your issue regarding WinZO, first, contact WinZO customer support through their in-app help section or email support@winzogames.com. Provide details of your game session, transaction history, and the loss you experienced. If they do not respond or deny the refund, you can file a complaint on the National Consumer Helpline (NCH) at 1800-11-4000 for further resolution.
If still need help, reply to us.