My Money Still not credited into my account , but i got text message that money will refunds with in 3 days
But Not Yet Received
As i Contact to Customer Care and Chat in Order Cancellation Still there is No Use.
Please Help me to get my Money back.
And One of zepto 's Staff talk with me and they said that i have to purchase more than 400, then they said that money will be refunded bac, but there is no use of that Support.
and one Employ Szid that, I have Raised the Ticket You will get your Refund as soon as Possible. but this is also no use. I did’nt receved any text message or Email.
Yesterday i kept a Negative Feed back in Playstore, they given me an Immediate mail, that asking why you kept an Negative feedback
just I replied to that mail that my Problem , they given me same reply that ticket has been raisded.
And I got an Another email that consisting that,
NO REFUNDS FOR CANCELLED ORDER
But my money was debited , then they are escaping by Saying silly Reasons
Your issue with Zepto is failing to refund your money despite multiple assurances from customer care and raising support tickets. You were initially informed that the refund would be processed within 3 days, but it has not been credited to your account. After posting negative feedback on the Play Store, you received a standard response stating that no refunds are issued for canceled orders, which contradicts the fact that your money was already debited.
You can lodge a complaint by replying to their latest email and escalate the matter to a senior executive or nodal officer of Zepto by email at support@zeptonow.com with details:
* Order Details (Order ID, transaction date, and amount debited)
* Attach Proof of Payment (bank transaction screenshot)
* Explain the timeline and lack of action despite multiple follow-ups.
To make your complaint online, follow this instruction: