During power cuts, accidentally or intentionally, your phone lines go offline. Is this propaganda or a failure on your side, as most of your technicians are drunk during nighttime and never receive phone calls? I can provide you my call log details as a proof. Be responsible and not just chill on common people’s money. Hope I am loud and super clear ?
Dear @Devendra_Randeri
We understand your frustration regarding phone lines being unavailable during power cuts. To address this, please share your call logs and service details with the customer care team of your electricity provider via their official complaint portal or helpline. You may also escalate the matter to your state electricity regulatory commission if technicians are unresponsive or unprofessional.
Kindly provide the name of the service provider and the address where the incident occurred.
If still need help, reply to us.