Dear @Rakesh_Pawan Ji,
As per your casse, On 15th February 2025, around 9:40 AM at Kompally Bus Stop, you attempted to board a bus (TS17Z0034). Despite your request by raising your hand, the driver ignored you and did not stop the bus even though it had empty seats. This incident highlights a service lapse and negligence on the part of the driver.
You should file a complaint with the Telangana State Road Transport Corporation (TSRTC). You can do this by calling the TGSRTC helpline number +914069440000 or 04023450033 . To make your complaint online, follow this instruction:
You can request the Department of Transport authorities to investigate the matter by lodging a public grievance through the state public grievance portal of the Telangana Government and take disciplinary action against the driver for negligence and not stopping the bus for a waiting passenger.
If still need help, reply to us.