Bus driver rudeless behaviour

Community
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1

I am travelling from Nandyal to Hyderabad. the Bus (TS09Z7960)is going very slow with some of sounds from the gear box,bus is not in good condition.and regarding this i asked the driver about the issue-but he is responded as a rudeless & negligence behaviour.he hide a bus issue & showing angry on passenger (me) & he said " are you sleeped -there is traffic issue “” . What is this answer? - he is not agreeing some issue from the Bus. If Bus is not in good condition, don’t allow for passengers carrying. We are facing some incidents - due to this type of negligence drivers.

Dear Tsrtc -we hope please take a action on Driver,for to avoid future mishaps.

Close-up view of a white truck's front bumper, displaying a yellow license plate that reads "TS 09 Z7960". (Captioned by AI)
Close-up view of a white truck's front bumper, displaying a yellow license plate that reads "TS 09 Z7960". (Captioned by AI)1920×1920 214 KB

IMG_20241117_205349
IMG_20241117_2053491920×1920 313 KB

2

Dear @Bashyam_Nagendra,

I understand your concern about the poor condition of the bus and the driver’s rude behavior. Here’s how you can proceed:

  1. Contact TSRTC Customer Support: Call TSRTC’s helpline at +914069440000 or 04023450033 to report the issue. Share details like the bus number (TS09Z7960), route (Nandyal to Hyderabad), and the driver’s negligence.
  2. File a Complaint on TSRTC Website: Use the TSRTC website or app to submit a detailed complaint under the “Grievance” section. Mention the bus’s condition and the behavior of the driver.
  1. Use CPGRAMS Portal: If no action is taken, escalate your complaint further through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) at Prajavani Government of Telangana.

These steps should help ensure the issue is addressed effectively. Let me know if you need more assistance.