Complaint against PMAY house construction

[complainthub]

Dear @LawHInt,

If you need to lodge a complaint about PMAY house construction, follow these steps:

1. Visit the PMAY-U Grievance Portal: Go to https://pmay-urban.gov.in/pgrams/login. Sign up or log in to access the complaint section.
2. Provide Complaint Details: Fill out the form with your complaint details, including your PMAY application ID if you have it.
3. Track Your Complaint: After submitting, you’ll receive a reference/ticket ID. Use this ID to track the status of your complaint on the portal.
4. For Further Assistance: You can call the toll-free PMAY helplines at 1800-11-3388 (Ministry of Housing & Urban Affairs) or 1800-11-6163 (PMAY-U, HUDCO). For more information on CLSS, you can also call the National Housing Bank (NHB) at 1800-11-3377.

@complainthub

If your complaint is about the Credit Linked Subsidy Scheme (CLSS) under PMAY-U (Urban), then you can lodge your grievance online through the provided PGRAMS portal. Follow these steps:

• Visit: https://pmay-urban.gov.in/pgrams/login
• You will need to sign up or log in.
• Provide details of your complaint, including your PMAY application ID if applicable.
• Track the status of your complaint online by using the reference/ticket ID.

@complainthub

If you have complaints regarding the PMAY Gramin Scheme, the direct grievance registration platform is not available. So, you have to follow the administrative grievance redressal mechanism as per the rules and laws of your state government and its Department of Rural Development.

The basic approach that you may follow is:

• Talk to your Gram Panchayat: Your local Gram Panchayat plays a big role in implementing PMAY-Gramin. Talk to the Sarpanch/Pradhan or designated officials for the PMAY scheme. They should be able to guide you on how to file a complaint or even help you address the issue directly.
• District-level offices: If the Gram Panchayat isn’t able to help, you can go to the district-level offices responsible for PMAY-Gramin. Here, you can file a formal complaint to the Head of the Department or District Magistrate (SDM/Collector).
• State Nodal Agency: Each state has a Nodal Agency for PMAY-Gramin under its Department of Rural Development. You can find their contact details on the official website. They can help escalate your complaint if needed.

These steps should help you get assistance with your issue. Let me know if you need more help.