why i was overcharged. starting the trip it was 201 EP. By the end of the trip you charged me 10EP over with 211 EP. Why i was overcharged ???
i request my 10 EP back to my wallet.
This is a COMPLAINT
Ignoring my complaint means widespread bad reputation
Trip on 12May 2025 , driver mohammad, from cairo, heliopolis elnouzha square (triumph) to el shorouk pearls modern school around 3.40 pm
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Dear @Mohy_ElMasry
You reported being overcharged 10 EP on your 12 May 2025 trip (Cairo – El Shorouk, 3:40 PM, driver Mohammad). To resolve this, please contact the ride service’s support via their in-app help or official website and request a fare review, mentioning trip details and the overcharge. Attach screenshots if available.
If no reply in 3 working days, escalate via Egypt’s consumer protection portal at www.cpa.gov.eg.
Also, kindly share the name of the service provider, so we can help your in this case.
If still need help, reply to us.