My last ola trip driver had charge me extra money. While the bill generated by ola app was 2999.00 Rs. Including Tolls. But he told me to give extra money of tolls. And I was in hurry yesterday to pick my train that’s why I am not able to check bill. And he charges me extra pls report me
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Dear @abhijeet_pawar
Please register your complaint about extra tolls charges by Ola cabs drivers with the Ola support team (help.olacabs.com) or email support@olacabs.com. They will help you with this concern, investigate the incident of fraud, and take appropriate action against the driver.
Note: Always be aware and pay your bills or fares only by official channels of aggregators and don’t share any financial or personal sensitive information.
While lodging your complaint, provide all supporting evidence, booking ID, and driver details. If not resolved, you may escalate the complaint to the grievance officer by emailing grievance@olacabs.com.
For more help, read: How can you file complaints about Ola cabs?
If still not resolved, file a consumer complaint against Ola cabs to the National Consumer Helpline (NCH). To file a complaint against the driver, read this thread: How can I file a complaint against Ola and its auto driver?
Still, have any doubts? Ask by replying to me.